Bria Bland
Memphis ,TN
Summary
Versatile and results-oriented professional with a strong background in logistics and customer service, notably at DHL Siemens. Excelled in using SAP for shipping and quality assurance, showcasing advanced computer skills and a keen attention to detail. Proven track record in enhancing client satisfaction and streamlining operations, underpinned by a solid work ethic and exceptional organizational abilities.
Overview
11
11
years of professional experience
Work History
Quality Tasker
DHL Siemens
08.2021 - Current
- Work through a program called SAP to ship out new medical equipment for hospitals.
- Investigate through the system to see why parts failed through SAP for T1 clerks.
- Find information for parts through a website called Track and trace.
- Provide information for T1 clerks through a program called SAP.
- Experience through Excel and Microsoft word.
- Inspect parts to verify and make sure that it is the correct part and also in great condition to process.
- 5 year experience with P41 and P40 through SAP.
- 3 year experience with Manhattan program
Customer Service Representative
XPO Logistics
08.2016 - 10.2020
- Responded to customer requests for products, services, and company information.
- Work through a program called SAP to ship out medical parts.
- Investigate through the system to see why parts are failing through SAP.
- Experience through Excel and Microsoft word.
- Provide information for Clerks to process parts through SAP.
- Inspect parts to make sure that it is what the company is looking for and also in great condition.
- 1 year experience
Shipping and Receiving Clerk
XPO Logistics
08.2016 - 10.2020
- Receive in parts through a program called SCE and Warehouse Manager.
- Log in measurements and weights into a system called Manifest.
- Provide a tracking number for each part that has been shipped. (Fedex, DHL Global, Forward Air)
- Certified Dangerous good shipper
- Experience Word and Excel
- Through Excel provide a valid report with parts that are shipped for the day
- 3 years experience of Shipping and Receiving
Server
Cracker Barrel
10.2013 - 08.2018
- Provide customer satisfaction and great hospitality
- Fast and efficient service
- Served food and beverages promptly with focused attention to customer needs.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- To go specialist
- Host experience
- Prep experience
- 5 years experience
Server
Trezevant Manor
03.2016 - 08.2016
- Provide customer satisfaction and great hospitality
- Fast and efficient service
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- To go specialist
- Host experience
- Prep experience
- Bartending experience
- 5 month experience
Education
No Degree - Physical Therapy
Southwest Tennessee Community College
Memphis, TNSkills
- Strong work ethic
- Customer service
- Time management
- Attention to detail
- Dedicated team player
- Commitment to quality and service
- Multitasking and organization
- Team collaboration
- Valid Driver's license
- Strong problem solver
- Exceptional organization
- Microsoft office proficiency
- Professional and mature
- Client satisfaction
- Advanced computer skills
Timeline
Quality Tasker
DHL Siemens
08.2021 - Current
Customer Service Representative
XPO Logistics
08.2016 - 10.2020
Shipping and Receiving Clerk
XPO Logistics
08.2016 - 10.2020
Server
Trezevant Manor
03.2016 - 08.2016
Server
Cracker Barrel
10.2013 - 08.2018
No Degree - Physical Therapy
Southwest Tennessee Community College
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