Summary
Overview
Work History
Education
Skills
Timeline
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Bria Chiang

Petaluma,CA

Summary

Experienced with managing tables and providing top-notch service to guests in fast-paced environments. Utilizes excellent communication skills to collaborate with team members and create welcoming atmosphere. Track record of maintaining high standards of cleanliness and efficiency, ensuring positive dining experience for all patrons.

Overview

4
4
years of professional experience

Work History

Hostess/Busser

Sake 107
03.2024 - Current
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Collaborated with fellow bussers and servers to create an efficient flow during peak hours.


Retail Associate

TJ Maxx
12.2021 - 02.2025
  • Retail Associate, cashier, organization of the floor, dressing rooms, stocking, mark down clothing
  • Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.
  • Helped customers complete purchases, locate items, and join reward programs.

Hostess, Waitress

Oyama Sushi Restaurant
03.2021 - 11.2021
  • Hostess, Waitress, customer service, cashier, busser, answering phones, managing to go orders, re-stocking shelves, cleaning bathrooms
  • Answered customer questions about hours, seating, and menu information.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.

Education

High School Graduate -

Casa Grande High School
Petaluma, CA

Skills

  • Multi-tasking
  • Problem solving
  • Cashier
  • Customer service
  • Phone skills
  • Knowledge and familiarity with the POS system at my current job
  • Can understand Chinese: Cantonese dialect
  • Time management
  • Effective communication
  • Exceptional customer service

Timeline

Hostess/Busser

Sake 107
03.2024 - Current

Retail Associate

TJ Maxx
12.2021 - 02.2025

Hostess, Waitress

Oyama Sushi Restaurant
03.2021 - 11.2021

High School Graduate -

Casa Grande High School

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Bria Chiang