Summary
Overview
Work History
Education
Skills
References
Timeline
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Bria Hickman

Bria Hickman

Peoria,AZ

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

9
9
years of professional experience

Work History

Behavior Technician

Oasis Behavioral Hospital
04.2023 - Current
  • Provided direct patient care in a behavioral health setting, including assessment and treatment of mental health issues.
  • Actively participated in quality improvement initiatives within the organization.
  • Facilitated therapeutic activities such as art therapy, music therapy, and recreational activities.

Messenger

Garda World
07.2022 - 03.2023
  • Guarded and transported valuable items in a safe and secure manner.
  • Ensured the safety of personnel, property, and assets by monitoring surveillance equipment.
  • Provided armed escort services for bank deposits and cash pick-ups from various locations.
  • Operated company vehicles safely and responsibly while transporting goods between branches or customers' locations.

Front Desk Receptionist/Scheduler

McKesson
02.2021 - 03.2022
  • Greeted visitors warmly and directed them to correct personnel or office.
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Scheduled and confirmed appointments for clients and staff.

Dispatcher

HonorHealth
08.2020 - 07.2022
  • Developed standard operating procedures for responding to different types of emergencies.
  • Monitored CCTV surveillance systems and responded to alarms.
  • Maintained logs of all events occurring onsite, including any disturbances or criminal activity.
  • Dispatched calls to relevant police, fire or medical response personnel depending on individual call situations.

Security

Phoenix Children's Hospital
01.2019 - 08.2020
  • Coordinated with security personnel to ensure the safety and security of the building and its occupants.
  • Monitored security cameras to ensure safety and security of all guests.
  • Monitored security cameras to identify suspicious activity.

Behavior Technician

Florence Crittenton
05.2017 - 01.2019
  • Facilitated group therapy sessions focused on teaching appropriate behavior modification techniques.
  • Cultivated relationships with patients, discussing ways to help improve overall health while alleviating self-harm practices.
  • Monitored patients' well-being and reported changes or unusual behavior or physical illness to medical staff.

Behavior Technician

Building Dreams
03.2015 - 05.2017
  • Restrained violent or suicidal patients using approved verbal or physical techniques.
  • Assisted patients improve social relationships and engagement.
  • Provided psychiatric or personal care to emotionally disturbed or cognitively impaired patients.
  • Cultivated relationships with patients, discussing ways to help improve overall health while alleviating self-harm practices.

Education

Associates in Science -

Rio Salado College
Tempe, Arizona

Skills

  • Teamwork and Collaboration
  • MS Office
  • First Aid/CPR
  • CCTV Surveillance
  • Document Management
  • Incident Reporting
  • Customer Service
  • File Management
  • Work Prioritization
  • Verbal and written communication
  • Appointment Scheduling
  • Behavioral Management
  • Client Relationship Development
  • Communication
  • Armed Security Guard

References

Available upon request

Timeline

Behavior Technician

Oasis Behavioral Hospital
04.2023 - Current

Messenger

Garda World
07.2022 - 03.2023

Front Desk Receptionist/Scheduler

McKesson
02.2021 - 03.2022

Dispatcher

HonorHealth
08.2020 - 07.2022

Security

Phoenix Children's Hospital
01.2019 - 08.2020

Behavior Technician

Florence Crittenton
05.2017 - 01.2019

Behavior Technician

Building Dreams
03.2015 - 05.2017

Associates in Science -

Rio Salado College

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Bria Hickman