Bria Hook
Summary
Personable Medical Assistant bringing several years of hands-on experience balancing problematic administrative and clinical duties to achieve patient satisfaction. Offering thorough understanding of medical registration process and procedures to streamline client processing. Compassionate and respectful collaborator recognized for delivering high-quality healthcare and excellent customer service.
Overview
2026
2026
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work History
Certified Medical Assistant
Penn Medicine
Kennett Square
2025.07 - Current
- Assisted in patient intake processes, ensuring accurate collection of medical histories and improving appointment efficiency.
- Supported physicians during examinations by preparing equipment and maintaining a sterile environment for patient safety.
- Managed patient records and documentation, ensuring compliance with healthcare regulations and enhancing data accuracy.
- Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
- Scheduled appointments for patients via phone and in person.
- Organized charts, documents and supplies to maintain team productivity.
- Collected urine samples from patients for drug screens or pregnancy tests when necessary.
- Maintained accurate records of patient visits including diagnosis information, treatment notes, prescriptions.
- Managed inventory of medical supplies ensuring adequate stock levels were maintained at all times.
- Interviewed patients to verify information, record medical history and confirm purpose of visit.
- Assessed, documented, and monitored vital signs for patients within outpatient setting.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Administered rapid tests for COVID and strep to help clinical staff assess conditions.
- Obtained insurance authorizations for prescribed medications or treatments for patients in need of financial assistance programs.
- Assisted with scheduling patient appointments and follow-up visits.
- Cleaned and maintained medical equipment following procedures and standards.
Certified Medical Assistant
Advocare Pediatrics
Wilmington
2025.01 - 2025.07
- Assisted in patient intake processes, ensuring accurate collection of medical histories and improving appointment efficiency.
- Supported physicians during examinations by preparing equipment and maintaining a sterile environment for patient safety.
- Managed patient records and documentation, ensuring compliance with healthcare regulations and enhancing data accuracy.
- Administered vaccinations and performed routine lab tests, contributing to comprehensive patient care and health monitoring.
- Educated patients and families on treatment plans and preventive health measures, fostering better health outcomes and adherence.
- Maintained inventory of medical supplies, ensuring availability and reducing delays in patient care activities.
- Maintained cleanliness in examination rooms by stocking supplies and disposing of used materials properly.
- Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
- Conducted diagnostic tests such as EKGs or hearing screenings in accordance with established protocols.
- Organized charts, documents and supplies to maintain team productivity.
- Collected urine samples from patients for drug screens or pregnancy tests when necessary.
- Contacted pharmacies to submit and refill patients' prescriptions.
Medical Assistant Extern
Premier dermatology
Newark
- Assisted in patient intake and data entry, ensuring accuracy and compliance with healthcare regulations and protocols.
- Prepared examination rooms and maintained cleanliness, contributing to an efficient and safe patient care environment.
- Supported physicians during procedures by providing necessary instruments and materials, enhancing workflow and patient comfort.
Education
CCMA - Medical Assistant Training
Dawn Career Institute
Newark, DE 2023.11 - 2024.11
Skills
- Patient intake
- Medical history documentation
- Vital signs assessment
- Injection administration
- Medical record management
- Appointment scheduling
- EHR systems
- Procedure assistance
- Telephone etiquette
Certification
- CCMA Cert through NHA
- CPR/BLS Cert through AHA
Timeline
Certified Medical Assistant
Penn Medicine
2025.07 - Current
Certified Medical Assistant
Advocare Pediatrics
2025.01 - 2025.07
CCMA - Medical Assistant Training
Dawn Career Institute
2023.11 - 2024.11
Medical Assistant Extern
Premier dermatology