BRIA MILLER
Slocomb
Summary
Motivated team player experienced in providing exceptional customer service. Proven ability to remain calm and professional in high-stress situations while being able to quickly and effectively resolve customer complaints. Possesses exceptional communication, organizational and multitasking skills. Committed to providing the highest quality service and creating a positive customer experience.
Overview
5
5
years of professional experience
Work History
Customer Service Representative
Publix
03.2023 - Current
- Assisted customers with inquiries and product selection to enhance overall shopping experience.
- Resolved customer complaints efficiently, fostering positive relationships and satisfaction.
- Collaborated with team members to streamline checkout processes and reduce wait times.
- Greet customers, processed western unions, issue money orders and cashing checks.
Facilities Cleaner
Southside Baptist Church
01.2021 - 07.2022
- Maintained cleanliness and organization of facilities to promote a welcoming environment for guests.
- Performed routine cleaning tasks, including dusting, vacuuming, and sanitizing surfaces effectively.
- Collaborated with team members to prioritize cleaning schedules and ensure efficient workflow distribution.
- Cleaned bathrooms twice daily.
- As a floater, I supported staff by covering lunch breaks during children's naptime, helping to maintain a safe and calm environment.
Education
No Degree - Nursing
Troy University
Troy, Alabama, ALAssociate of Science - Nursing
George C Wallace Community College
Dothan, AL12-2026
Skills
- Active listening
- Time management
- Data entry
- Problem-solving
- Critical thinking
- Quick learner
- Self starter
- Team collaboration
- Customer service
Timeline
Customer Service Representative
Publix
03.2023 - Current
Facilities Cleaner
Southside Baptist Church
01.2021 - 07.2022
No Degree - Nursing
Troy University
Associate of Science - Nursing
George C Wallace Community College