Summary
Overview
Work History
Education
Skills
Awards
Timeline
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Bria Reeves

Milledgeville,GA

Summary

Hello, I am a all-rounder resourceful worker. I'm able to handle diverse job requirements and meet company goals. Consistently looks for ways to improve business operations and personal contributions to increase team success against challenging performance targets. Resolves problems tactfully, keeping employees, customers & or patients satisfied with fast, accurate services & deliveries.

Overview

11
11
years of professional experience

Work History

Packer/Shipping specialist (Production control- Wave Coordinator)

Bluestem
08.2022 - 08.2025
  • Operated packaging machinery to ensure efficient product handling and processing
  • Inspected finished products for quality assurance, maintaining high standards of accuracy
  • Trained new employees on safety protocols and operational procedures within packing department
  • Collaborated with team members to streamline packing process, enhancing workflow efficiency
  • Ensured timely completion of orders through effective time management and multitasking skills.
  • Inspected items to identify discrepancies and damages and reported to supervisor.
  • Contributed to customer satisfaction by securely packaging fragile items to prevent damage during shipment.
  • Send hourly trend emails updating team leads, supervisors, and managers on production throughout warehouse
  • Make daily plans
  • Create and release production
  • Cancel and Expedite orders on requests

Delivery Driver

Fed Ex
10.2019 - 05.2022
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
  • Maintained strong relationships with clients through proactive communication and personalized service.

Picker/Packer & Retail Associate

Target
06.2017 - 09.2019
  • Picked items for orders in a timely manner
  • Reduced shipping errors by thoroughly checking each item before packaging for shipment.
  • Consistently met daily quotas while maintaining high-quality standards in product handling during the picking process.
  • Expedited order processing by utilizing a barcode scanner to accurately select items from shelves.
  • Change & evaluate displays for each season to attract customers and sales
  • Maintained store assets with effective loss prevention strategies
  • Greeted customers and directed to requested products.

Customer Service Representative

Dish Network Corp
05.2016 - 06.2017
  • Resolved customer inquiries efficiently, ensuring timely and accurate responses.
  • Sold upgrades to existing Dish Network customers
  • Set up dates for equipment installation
  • Arranged for repair and replacement of defective items covered by warranty
  • Notify customers when service was completed and accepted payments
  • Assisted customers by telephone, mail, and in person with inquiries and directed customers to the appropriate sales area
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Participated in training programs to enhance product knowledge and customer service skills.

Transportation Driver

MedRide LLC
01.2015 - 05.2016
  • Operated commercial vehicles to ensure timely and safe delivery of goods.
  • Conducted pre-trip inspections to maintain vehicle safety and compliance with regulations.
  • Navigated efficiently using GPS systems to optimize delivery routes and reduce delays.
  • Boosted company reputation through exceptional customer service skills and empathetic care towards patients and their families.
  • Improved patient satisfaction by providing timely and efficient medical transportation services.
  • Reported to healthcare workers for following days' pickups and further instructions along with directions to facilities.
  • Moved patients up and down inclines and stairs safely using wheelchairs and gurneys.

Education

Diploma -

Baldwin High School
Milledgeville, GA
05.2016

Some College -

Clayton State University
Morrow, GA

Skills

  • Strong communication skills in a professional atmosphere
  • Ability to recall information, policy and procedures quickly and efficiently
  • Capable of building customer loyalty through listening, relationship building, and professional
  • Ability to maintain composure while dealing with difficult situations
  • Proficient keyboarding skills
  • Ability to think creatively and provide out of the box solutions
  • Multitasking skills to continue speaking to a customer while searching for information
  • Great sales experience and persuasion techniques
  • Able to influence, creative problem solve, and find customized solutions
  • Strong work ethic leading to efficient and complete service
  • Familiar with multiple computer programs and systems with a capacity to learns others
  • Produce extraordinary results measured by customer satisfaction, efficiency, and call quality

Awards

Cosmetology Cord, Highest Average in Math, Health Certification

Timeline

Packer/Shipping specialist (Production control- Wave Coordinator)

Bluestem
08.2022 - 08.2025

Delivery Driver

Fed Ex
10.2019 - 05.2022

Picker/Packer & Retail Associate

Target
06.2017 - 09.2019

Customer Service Representative

Dish Network Corp
05.2016 - 06.2017

Transportation Driver

MedRide LLC
01.2015 - 05.2016

Diploma -

Baldwin High School

Some College -

Clayton State University

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Bria Reeves