Briahn Jones
Atlanta,GA
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase more clients and providing excellent service.
Overview
9
9
years of professional experience
Work History
City Carrier
United States Post Office
Lithonia, GA
09.2018 - Current
- Delivered mail efficiently across designated routes, ensuring timely service to residential and business addresses.
- Managed package distribution, coordinating with sorting facilities to optimize delivery schedules.
- Operated postal vehicles in compliance with safety regulations, maintaining a clean driving record.
- Trained new team members on route navigation and mail handling procedures to enhance operational efficiency.
Security Officer
Securamerica
Atlanta, GA
07.2016 - 10.2018
- Monitored premises to ensure safety and security of personnel and property.
- Conducted regular patrols to identify and address potential security risks.
- Responded promptly to incidents, maintaining calm and ensuring proper protocol adherence.
- Collaborated with law enforcement during investigations, providing necessary documentation and evidence.
Merchandise Selector
MSC Industrial Supply
Mableton, GA
04.2017 - 08.2018
- Pick and count orders.
- Utilize RF scanner for inventory and picking.
- Verify orders by counting for accuracy.
- Operate manual pallet jacks for moving orders.
- Follow safety guidelines according to company policy.
- Operate Cherry-Picker for picking orders from the racks.
- Train and float to other departments in the warehouse
Production Associate
Talenti - Unilever
Marietta, GA
08.2016 - 02.2017
- Assist production floor with jar placements on the line.
- Writing and reading production paperwork for documentation.
- Utilize manual pallet jack to place boxes in designated area.
- Place lids into descrambler to be moved into separate lines.
- Clean all equipment and parts.
- Wear proper PPE and GMPs.
- Inspect products for accurate dates and placement.
- Follow all safety and OSHA requirements.
Education
Benjamin E. Mays High Scool
Atlanta, GA05.2009
Skills
- Handheld scanner operation
- Professional relationships
- Package handling
- Excellent multitasking
- Customer service experience
- Efficient
- Problem-solving abilities
- Punctuality
- Report writing
- Security guard license
- Visitor tracking
- Incident reporting
- Detail-oriented
- CCTV monitoring
- Access control
Timeline
City Carrier
United States Post Office
09.2018 - Current
Merchandise Selector
MSC Industrial Supply
04.2017 - 08.2018
Production Associate
Talenti - Unilever
08.2016 - 02.2017
Security Officer
Securamerica
07.2016 - 10.2018
Benjamin E. Mays High Scool