Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Briahna Downs

Murfreesboro,TN

Summary

Ambitious and hard-working student with goals of working in sales, administration, or human resources. Independently financed through college with working and scholarships. Prioritizes positivity, teamwork, and problem-solving while using creativity.

Overview

6
6
years of professional experience

Work History

Bartender/Event Staff Member

Penny Haas Event Planning & Management
Nashville, TN
12.2023 - Current
  • Provided drink suggestions to customers based on their preferences.
  • Assisted in setting up the bar for service shift.
  • Coordinated with vendors to ensure efficient operations during the event.

Server

The Alley on Main
Murfreesboro, TN
03.2023 - Current
  • Provided excellent customer service to ensure satisfaction.
  • Assisted in training new servers while maintaining knowledge of current menu items, garnishes, ingredients, and preparation methods.
  • Took orders from customers accurately, in a timely manner, and monitored the dining room for cleanliness and proper set-up.
  • Responded efficiently to guest inquiries and complaints in a professional manner while ensuring that each guest was served courteously, quickly, and efficiently.

Catering Staff Member/Event Leader

The Alley on Main
Murfreesboro, TN
03.2023 - Current
  • Assisted in setting up and breaking down of the event space.
  • Ensured that all food was served promptly and properly presented according to standards set by the caterer.
  • Greeted guests upon arrival to ensure they felt welcome and comfortable at the event.
  • Communicated effectively with other members of the catering staff throughout events to ensure a smooth flow of operations.

Graduate Assistant

Middle Tennessee State University Mtsu
Murfreesboro, TN
01.2024 - 12.2024
  • Provided guidance and assistance to students regarding academic policies and procedures.
  • Served as a liaison between faculty and university administrators for various student-related issues.
  • Created and maintained databases for tracking student records, grades, and attendance.
  • Implemented marketing strategies designed to attract new students and designed prints and ads.

Bartender, Server, and Beverage Cart Assistant

Stones River Country Club
Murfreesboro, TN
05.2019 - 10.2024
  • Resolved customer complaints in a professional manner.
  • Adhered to state regulations regarding serving alcohol responsibly.
  • Developed good working relationships with fellow employees through effective communication.
  • Recommended food and drinks to patrons based on preference, pairings, and special promotions.
  • Greeted guests with friendliness and professionalism, and worked in close collaboration with team members to ensure customers received high-quality service.
  • Remained calm and poised during busy periods, promoting great customer service to guests and encouraging coworkers.
  • Organized the beverage cart in an orderly fashion to ensure customer satisfaction, and cleaned and maintained the beverage cart on a daily basis.

Assistant Manager

Stones River Country Club
Murfreesboro, TN
04.2022 - 07.2022
  • Assisted in the development of operational strategies to ensure efficient and productive operations.
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Resolved conflicts between team members in an effective manner.
  • Communicated regularly with customers to gain insights into their needs.

Marketing Director

Chi Omega Sorority
Murfreesboro, TN
12.2020 - 12.2021
  • Organized promotional campaigns, including social media, print materials, design, and website content.
  • Developed and implemented a comprehensive marketing strategy to increase brand awareness, and seek opportunities for exposure and growth.
  • Maintained up-to-date knowledge of industry trends and competitive landscape.

Education

MBA - Masters in Business Administration

Middle Tennessee State University
Murfreesboro, TN
12-2024

Bachelor of Science - Psychology

Middle Tennessee State University
Murfreesboro, TN
05-2022

Skills

  • Time management abilities
  • Microsoft Excel
  • Administrative assistance
  • Lead discussions
  • Positive and professional
  • Communications expertise

References

References available upon request.

Timeline

Graduate Assistant

Middle Tennessee State University Mtsu
01.2024 - 12.2024

Bartender/Event Staff Member

Penny Haas Event Planning & Management
12.2023 - Current

Server

The Alley on Main
03.2023 - Current

Catering Staff Member/Event Leader

The Alley on Main
03.2023 - Current

Assistant Manager

Stones River Country Club
04.2022 - 07.2022

Marketing Director

Chi Omega Sorority
12.2020 - 12.2021

Bartender, Server, and Beverage Cart Assistant

Stones River Country Club
05.2019 - 10.2024

MBA - Masters in Business Administration

Middle Tennessee State University

Bachelor of Science - Psychology

Middle Tennessee State University
Briahna Downs