Briahna Hayes
Aerie By American Eagle
Roosevelt,NY
5
years of professional experience
Dedicated college student with a passion for learning and commitment to academic excellence. Proficient in time management, collaboration, and problem-solving. Thrives in dynamic academic environments and eager to contribute skills and enthusiasm to diverse projects and opportunities.
Work History
Senior Brand Ambassador
1 Year 8 Months- Led customer engagement by delivering personalized styling advice and product education across sales floor and fitting rooms.
- Mentored new associates on brand standards, guest service expectations, and effective selling techniques.
- Coordinated floor recovery, restocking, and zone readiness to keep merchandise accessible and organized.
Camp Counselor - Seasonal
2 Years 2 Months- Facilitated group problem-solving discussions to build positive relationships among campers.
- Provided emotional support to campers dealing with homesickness or other issues related to being away from home.
- Helped campers build confidence and self-esteem through consistent guidance and mentoring.
Cashier
1 Year 9 Months- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Conducted price checks for special orders or discounts as requested by customers.
- Processed returns and exchanges of merchandise in accordance with store policies.
Crew Member - Seasonal
1 Year 1 Month- Provided excellent customer service to maintain a positive atmosphere for guests.
- Prepared beverages and dessert such as smoothies milkshakes, and ice cream according to company standards.
Education
Bachelor of Science - Psychology
High School Diploma
Skills
Cash Handling
Clear Communication
Customer Service
Problem Solving
Teamwork and Collaboration
Fast Learner
Timeline
Senior Brand Ambassador
Aerie By American Eagle
02.2025 - CurrentRead More
Cashier
HomeGoods
10.2022 - 07.2024Read More
Camp Counselor - Seasonal
Merrick Woods
06.2022 - 08.2024Read More
Crew Member - Seasonal
Ralph’s Italian Ices
05.2021 - 06.2022Read More
Uniondale High School
High School Diploma
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University At Albany
Bachelor of Science from Psychology
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