Bri'Aisha Robertson
Whiteville,TN
Summary
Dedicated psychology graduate equipped with excellent interpersonal and counseling talents. Experienced in crisis management, therapeutic intervention techniques, and mental health. Seeking opportunities to contribute to child and/or adolescent services.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Driver License Examiner
Tennessee Dept. of Safety and Homeland Security
Murfreesboro, Tennessee
02.2024 - Current
- Issued permits and licenses for driver license, both commercial and non-commercial: instructional permits, both commercial and non-commercial; identification cards, and conceal and carry permits.
- Verified application data and account information against legal documentation to determine accuracy and integrity.
- Enforcing safety and other state and federal licensing regulations.
- Examined legal documents and ensured adherence to the laws and statutes as determined by the federal and state governments.
- Received and submitted payments for fees and fines, accurately tracking amounts, issuing receipts, and updating computer systems.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Package Handler
Fed Ex
Murfreesboro
01.2022 - 08.2023
- Physical loading, unloading, and/or sorting of packages of varying sizes and weights by hand, including lifting, pushing, pulling, carrying
- Scanning, placing packages, as well as physical bending, twisting, kneeling and etc.
Stower
Amazon
Murfreesboro
10.2019 - 12.2021
- Moving packages from pallets to assigned scan locations, inspecting the packaging for defects and damages, following company safety guidelines, and keeping the warehouse clean and organized
- Preparing orders for shipment and processing orders for returns
- Understanding the different aspects of production, and adhering to strict safety and quality standards.
Summer Library Assistant
Lee Ola Robert's Library
Whiteville
05.2017 - 08.2019
- Helping young children build reading and language skills
- Motivating teens to read and discuss literature
- Providing children with healthy meals and snacks
- Answering reader inquiries, placing returned items on shelves, handling correspondence, and cataloging new resources
- Provide support to library managers and oversee daily activities.
Education
Bachelor of Science - Psychology, (Neuroscience And Sociology)
Middle Tennessee State University
Murfreesboro05.2023
Skills
- Knowledge of child psychology
- Excellent interpersonal skills and ability to work with groups and individuals
- Logistical reasoning skills with and ability to organize, collect, and interpret information
- Proficient in Microsoft Word, Publisher, and Excel
- Ability to generate,build and maintain professional client relationships
- Case Management
- Time management abilities
- Adaptability
- Problem-solving aptitude
- Customer Service
Certification
State of Tennessee Department of Commerce and Insurance
- Protective Services Unarmed Security/Officer.
Internships
Ace Learning Center Aug 2022-December 2022
• Engaged with children with developmental delays or disabilities in social and academic activities.
• Provided support to children in both a classroom setting and a one-on-one basis.
Department of Children Services Jan 2023-April 2023
- Maintained up-to-date case records with case activity status.
- reviewed parent and child information and records to check matches and elgibility.
- Maintained logs and electronic client records following department and agency policies.
- Provided case management services including intake, assessment, crisis intervention, advocacy, referral and monitoring of families.
- Assisted individuals with legibility for available benefits.
Timeline
Driver License Examiner
Tennessee Dept. of Safety and Homeland Security
02.2024 - Current
Package Handler
Fed Ex
01.2022 - 08.2023
Stower
Amazon
10.2019 - 12.2021
Summer Library Assistant
Lee Ola Robert's Library
05.2017 - 08.2019
Bachelor of Science - Psychology, (Neuroscience And Sociology)
Middle Tennessee State University
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