Brian Agulo
Richmond Hill,NY
Summary
Efficient Restaurant Server and Host with 4+ years of experience in a fast-paced environment and a proven knowledge of customer satisfaction, quality control, and catering. Aiming to leverage my management and customer service experience to provide support to a company in the forefront of the hospitality industry.
Overview
8
8
years of professional experience
Work History
Food and Nutrition Associate
Long Island Jewish Medical Center
02.2024 - 06.2024
Senior Staff / Server / Host
HARBS
09.2017 - 12.2021
- Supervised a team of 10 staff members at a time, ensuring their professional development and productivity
- Coordinated and managed daily operations of the business, including staff scheduling, stock and inventory management, and product development
- Cultivated and maintained relationships with customers while providing optimal dining experiences for the over 150 daily guests
- Assisted in the training of 20+ staff members on customer service skills, food and beverage knowledge, as well as proper health and safety guidelines
- Resolved customer complaints in a professional and timely manner.
External Public Relations Officer / Freshmen Representative
Pilipinos of Hunter College
09.2016 - 06.2017
- Built and maintained relationships between members within the organization as well as promoted connections with external collegiate associations and ensured effective communication of the organization's message
- Coordinated, promoted, and managed organization's activities and initiatives to a wide variety of audiences
- Developed and presented information sessions to educate the public on the organization's mission and goals
- Served as a freshmen representative for the organization, advocating for and representing the interests of first-year members within the organization.
Education
City University of New York, Hunter College
New York, NYundefined
Archbishop Molloy High School
Queens, NY05.2016
Skills
- Customer service
- Restaurant experience
- Teamwork
- Leadership
- Communication skills
- Preparing reports
- Workplace Safety
Timeline
Food and Nutrition Associate
Long Island Jewish Medical Center
02.2024 - 06.2024
Senior Staff / Server / Host
HARBS
09.2017 - 12.2021
External Public Relations Officer / Freshmen Representative
Pilipinos of Hunter College
09.2016 - 06.2017
City University of New York, Hunter College
undefined
Archbishop Molloy High School
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