Brian Alexander
NEWPORT,RI
Summary
Summary of
Qualifications
Nine progressive years of experience in Hotel, Reservations and Revenue Management, Inclusive forecasting monitoring of rate and inventory control. Computer proficient in hotel PMS systems Galaxy, Delphi, Revenue Management systems, EZYield, spreadsheet, and Windows, based programs.
Experienced Dir. of Revenue Management professional with strong leadership and relationship-building skills.
Overview
13
13
years of professional experience
Work History
Director of Revenue Management /Music Manager
The Reef Restaurant And Events
03.2017 - Current
- Generated music and events budget for 2018 and current
- Lead weekly group yields management meetings.
- Manage rate and inventory control of all Internet accounts.
- Monitor daily phone lost turn down & displacement of reservations as well as reservation activity.
- Prepare daily RevMax information on revenue, groups in house and to arrive, rate and occupancy present and future.
- Member of The Executive Committee.
Reservations/Revenue Manager
The Hotel Viking
03.2018 - 10.2023
- Assist Director of Revenue Management.
- Generate weekly forecast for rooms and revenue of both Transient and Group market
- Lead weekly group yields management meetings for hotel
- Manage rate and inventory control of all Internet accounts.
- Prepare daily RevMax information on revenue, groups in house and to arrive rate occupancy present and future.
- Developed targeted sales campaigns to attract group bookings, leading to increased business from corporate clients.
- Managed allocation of rooms across various distribution channels, maximizing exposure and bookings through diverse platforms.
- Managed and responded to correspondence and inquiries from customers and vendors.
Sales Executive
IOT Central
05.2020 - 03.2023
- Developed key partnerships, resulting in increased lead generation and cross-selling opportunities.
- Expanded market share with strategic territory planning and targeted prospecting.
- Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
- Managed pipeline efficiently, prioritizing tasks according to urgency/importance while maintaining focus on long-term objectives.
- Streamlined sales process to improve efficiency, reduce cycle time, and close deals faster.
- Increased sales by 15% 2020-2021
- Expanded market share with strategic territory planning and targeted prospecting
Assistant Manager
Soho Restaurant And Bar
01.2011 - 04.2014
- Expanded restaurant reputation for exceptional service by consistently exceeding customer expectations through attentive care.
- Conducted regular performance evaluations, providing constructive feedback for professional growth.
- Established rapport with guests through personalized interactions that led to repeat business.
- Improved staff morale through effective communication skills and motivational techniques, resulting in enhanced teamwork and productivity.
- Coordinated special events and promotions, drawing in new customers and increasing revenue.
- Ensured compliance with health department regulations by maintaining clean and safe dining environment.
Education
Associate of Arts - Architectural Drafting Technology
03.2000
Master of Science - 3 years of undergraduate studies
05.1997
Skills
- Staff development
- Inventory control
- Policy/program development
- Staff training
- Computer-savvy
- Staff training
- Skilled negotiator
- Sound judgment
- Calm under pressure
Timeline
Sales Executive - IOT Central
05.2020 - 03.2023
Reservations/Revenue Manager - The Hotel Viking
03.2018 - 10.2023
Director of Revenue Management /Music Manager - The Reef Restaurant And Events
03.2017 - Current
Assistant Manager - Soho Restaurant And Bar
01.2011 - 04.2014
Gulf Coast Community College - Associate of Arts, Architectural Drafting Technology
Mississippi State University - Master of Science, 3 years of undergraduate studies
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