Results-focused social services professional prepared for impactful roles in homelessness prevention and support. Proven ability to manage complex cases, develop personalized intervention plans, and connect clients to critical resources. Valued for collaboration and adaptability, thriving in dynamic environments to achieve team goals and client success.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Property Manager
ADK Properties
01.2019 - Current
Collected bids, permits and supervised property rehabilitation projects, ensuring compliance with
Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
Fostered positive relationships with tenants and property owners, leading to high retention rates.
Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
Licensed Realtor
MORE Realtors- Realtor License Number: 2015039719
08.2015 - Current
Supported first-time homebuyers, advocating vigorously for clients and guiding them through the transition from renting to homeownership
Collaborated with property investors to rehabilitate vacant properties, coordinate with municipal inspectors, and advise on long-term investment strategies with expertise in subsidized tenancies
Conducted comprehensive market analyses to determine optimal listing prices for sellers, maximizing profits while minimizing time on market.
Maintained up-to-date knowledge of local market trends and regulations, providing valuable insights and advice to clients.
Facilitated smooth transactions by coordinating with various stakeholders such as title companies, inspectors, appraisers, and attorneys.
Collaborated with mortgage lenders to secure financing options for clients, expediting the closing process.
Liaised between buyers and sellers to provide positive experiences for both parties.
Specialist Adoption Social Worker
East Sussex County Council
06.2009 - 12.2014
Conducted assessments of prospective adoptive families, with a focus on attachment styles and unresolved trauma
Developed framework for assessing same-sex couple and LGBT single adopters, while also matching these parents with children holistically, rather than the standard practice of the time of placing only ‘difficult to place’ children with LGBT adoptive parents
Increased the number of approved adoptive families through innovative, research-led strategies
Developed and implemented home study frameworks to support non-heterosexual families
Reduced placement disruption rates by identifying maladaptive attachment behaviors and unresolved trauma in prospective adopters
Designed experiential training programs for adoptive parents based on the BAAF model
Recorded information in confidential electronic systems to ensure confidentiality and information sharing between statutory agencies
Improved child and family outcomes by developing comprehensive case plans and coordinating services with community partners.
Maintained open lines of communication with supervisors and peers, contributing to a positive work environment that fostered collaboration and professional growth.
Implemented evidence-based practices such as trauma-informed care when addressing the unique challenges faced by children who experienced adversity or abuse.
Participated in community events to promote services and engage with public.
Deputy Team Manager- Leaving Care Team (Locum)
Greenwich Social Services
08.2005 - 06.2009
Recruited, trained, and supervised a team of 4 Social Workers to provide care services for over 140 unaccompanied minors aged between 17-21
Assessed each client’s needs using a holistic assessment model, and planned services in partnership with each client
Established a framework for leaving care services for unaccompanied minors who arrived in the UK in line with the 2000 Children’s Leaving Care Act including: development of housing, educational, and health resources through alternate provision as this client group were excluded from services due to their immigration status
This was funded jointly by the Local Authority and the Home Office
Delivered evidence-based reports and received commendations from the Courts
Developed partnerships with local private-sector landlords to provide multiple occupancy housing for clients unable to access other housing options and enforced housing quality guidelines
Supported clients to gather evidence to support their immigration cases to achieve asylum, temporary leave, or permanent residency in the UK
Provided support for clients whose immigration status was revoked in the UK and therefore ineligible to access employment, education, or healthcare
Maintained a client-focused approach regarding confidentiality and client information to foster a climate of trust related to immigration authorities
Provided trauma-informed services to varied client group including children who witnessed genocide, experienced trafficking, forced sex work, conscription into armed conflicts, addiction issues, HIV and life altering medical conditions in partnership with agencies providing specialist counseling and support in these areas.
Forcefully advocated for HIV positive clients to receive healthcare under the National Health Service
Streamlined documentation processes, reducing paperwork burden for staff while maintaining compliance with regulatory requirements.
Initiated cross-departmental collaborations, enhancing communication between teams involved in client care planning processes.
Mentored junior social workers, providing guidance on best practices and professional development opportunities.
Served as an accessible and knowledgeable resource for staff members, addressing questions and concerns related to client care or organizational policies.
Developed partnerships with local organizations to offer additional resources and services to clients, expanding the scope of support provided.
Locum Child Protection Social Worker
Greenwich and Sutton Social Services
12.2003 - 08.2005
Provided statutory court social work services, managing high-profile cases with diligence
Investigated home conditions to protect children from harm.
Collaborated with schools, law enforcement and other community resources to gather information.
Investigated alleged abuse, neglect, and abandonment of children to determine abusive or unsafe conditions.
Education
Post-Qualifying Certificate - Children and Family Social Work
University of Sussex
01.2013
Bachelor’s Degree in Social Work (BSW Honours) - Social Work
University of Windsor
Windsor, Ontario
Diploma -
Shawnee Mission Northwest High School
Shawnee, KS
Skills
Recruitment and training of adoptive families from LGBT backgrounds
Expertise in strengths focused trauma informed work
Professional motivational interviewing skills
Research-based court report writing and presentation
Developing experiential training programs
Extensive knowledge of trauma and loss
Strategic campaign development for resource recruitment
Property management and tenant support
Deep understanding of issues faced by HIV positive community
Strong knowledge of fair housing legislation and HUD/FHA guidelines
Extensive experience with MS Word, Excel, Outlook and various case recording systems
Exceptional oral and written communication skills
Staff management
Client advocacy
Certification
Attachment Style Interview (ASI Certification Training), Eastbourne, England, 2010
Timeline
Property Manager
ADK Properties
01.2019 - Current
Licensed Realtor
MORE Realtors- Realtor License Number: 2015039719
08.2015 - Current
Specialist Adoption Social Worker
East Sussex County Council
06.2009 - 12.2014
Deputy Team Manager- Leaving Care Team (Locum)
Greenwich Social Services
08.2005 - 06.2009
Locum Child Protection Social Worker
Greenwich and Sutton Social Services
12.2003 - 08.2005
Post-Qualifying Certificate - Children and Family Social Work
University of Sussex
Bachelor’s Degree in Social Work (BSW Honours) - Social Work