Results-driven Repair Technician with over 20 years of expertise in major brand appliance repair and customer service. Proven track record of enhancing operational efficiency and delivering excellent customer satisfaction. Adept at troubleshooting complex issues and implementing effective solutions, seeking to contribute skills to a growing organization.
Responsible for repairing washers and dryers, as well as lawn and garden equipment.
Manage and correct truck inventory and service orders using a Panasonic Toughbook and a digital scanner.
• Handle daily deposits.
• Maintain and clean and organized service vehicle.
• Handled service sales contracts efficiently.
Responsible for repairing washers, dryers, microwaves, ranges, refrigerators, freezers, lawn and garden equipment.
• Maintained an inventory of parts and merchandise.
• Managed shipping and receiving.
• Assisted technicians in the field when needed.
• Provided excellent customer service.
Responsible for assembling merchandise.Reversing refrigerator doors. installing cords on dryers and ranges.
•Loaded merchandise into trucks using a forklift and electric pallet jack.
• Made cosmetic repairs on appliances.
• Maintained a clean and safe workplace.
Strong customer focus
Shipping and Receiving expert
Inventory control specialist
Team player
Major appliance repair
Control circuit troubleshooting
Excellent computer repair skills