Brian Ash
Clarksburg
Summary
Dynamic Route Manager at FedEx Ground with a proven track record in enhancing customer satisfaction and operational efficiency. Skilled in route optimization and staff training, I excel in problem-solving and teamwork, consistently resolving service issues and improving driver performance to meet company standards.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Route Manager
FedEx Ground
2003.11 - Current
- Enhanced customer satisfaction by resolving service issues promptly and professionally.
- Conducted driver ride-alongs and observations to evaluate and improve driver performance.
- Monitored daily operations and routes to resolve issues and drive operational effectiveness.
- Planned, distributed, monitored and followed up on daily route assignments to service customers per company standards and agreements.
Education
High School -
Robert C Byrd High School
Clarksburg, WVSkills
- Customer consultation
- Route coordination
- Schedule management
- Staff training
- Vehicle maintenance
- Fleet management
- Route optimization
- Logistics management
- Route scheduling
- Teamwork
- Teamwork and collaboration
- Customer service
- Problem-solving
- Warehouse safety
- Multitasking
- Loading and unloading
- Reliability
- Worker supervision
- Shipping and receiving
- Warehouse organization
Accomplishments
I compete in the state and national truck driving championships ive won the state truck driving championship two years in a row in 2022 and 2023 and have placed 15th in the nation also in 2022 received best pre trip, I'm also a certified trainer through Kelly Anderson group in neosho Missouri and have been training drivers for the past 10 years.
Certification
Certified safety trainer
Timeline
Route Manager
FedEx Ground
2003.11 - Current
High School -
Robert C Byrd High School