Summary
Overview
Work History
Education
Skills
Timeline
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Brian Bembridge

Implementation/Project Management
Katy,TX

Summary

Tech-savvy Implementation Project Manager with 7 years of hands-on experience gathering requirements and verifying completed hardware and software deployments within budget and schedule. Expertise in IT project management, agile development and business analysis. Forward-thinking professional recognized for meeting project deliverables by merging customer and user needs with business requirements, budgetary restrictions and logistical considerations.

Overview

8
8
years of professional experience
2
2
years of post-secondary education

Work History

Implementation/Project Management

YOOZ
07.2022 - Current
  • Fostered a culture of continuous improvement by soliciting feedback from team members and implementing changes to enhance efficiency and productivity.
  • Enabled better decision-making with accurate data reporting tools designed specifically for each implementation project's unique requirements.
  • Collaborated with cross-functional teams such as sales, marketing, finance, IT support services ensuring a smooth execution of multiple concurrent projects.
  • Developed comprehensive project plans to ensure on-time delivery and successful outcomes.
  • Streamlined ERP implementation processes by identifying inefficiencies and recommending solutions, resulting in increased project success rates.
  • Trained end users on new systems to ensure smooth transition periods following ERP implementations, reducing user frustration and increasing productivity.

Implementation Manager

LightSpeed Automation
03.2021 - Current
  • Outlined work plans, determined resources, wrote timelines and generated initial budgets as part of project scope determination.
  • Monitored contracts and service level agreements to identify potential risks and implement mitigation actions to protect development process from unforeseen delays and costs.
  • Led and managed staff of five team members engaged in administering complex IT infrastructure.
  • Extensive experience as an Implementation Consultant or business analyst, working on multiple client projects at one time
  • Firm understanding of relational databases such as basic SQL queries, data mapping and encoding
  • Proficiency in systems integration and configuration of complex enterprise software
  • Oriented newly hired employees by providing company information, facilitating onboarding processes and establishing position-related requirements.

Implementation Analyst

LightSpeed Automation
12.2018 - Current
  • Evaluated and adopted new technologies to address changing industry needs.
  • Documented procedures and business processes and shared information with appropriate stakeholders.
  • Created new standard procedures that cut install time in half
  • Trimmed, aligned and joined photographs to create blueprints
  • Problem solving and troubleshooting aptitude
  • Ability to work independently and efficiently with minimal supervision

Implementation Specialist

LightSpeed Automation
07.2017 - Current
  • Proficiency in systems integration and configuration of complex enterprise software
  • Collaborated with vendors to locate replacement components and resolve advanced problems
  • Provided Tier 1 and 2 IT support to non-technical internal users through desk side support services
  • Resolved diverse range of technical issues across multiple systems and applications for customers and end-users across various time zones
  • Answered questions and provided information to customers about new software or hardware

Gate Agent

United Airlines
09.2016 - 07.2017
  • Resolved customer requests, questions and complaints by analyzing individual situations and determining best use of resources.
  • Provided passenger assistance at ticket counter and gate areas by issuing tickets, checking baggage and assigning seats.
  • Used airline computer system to create airline tickets and boarding passes.

Education

Bachelor of Science - Project Management

Capella University
Minneapolis, MN
04.2024 - Current

Associate of Science - General Studies

Iowa Western Community College
Council Bluffs, IA
05.2012 - 05.2014

Skills

Natural Leader

Written and verbal communication

Microsoft Office

Functional self management

Project Management

Timeline

Bachelor of Science - Project Management

Capella University
04.2024 - Current

Implementation/Project Management

YOOZ
07.2022 - Current

Implementation Manager

LightSpeed Automation
03.2021 - Current

Implementation Analyst

LightSpeed Automation
12.2018 - Current

Implementation Specialist

LightSpeed Automation
07.2017 - Current

Gate Agent

United Airlines
09.2016 - 07.2017

Associate of Science - General Studies

Iowa Western Community College
05.2012 - 05.2014

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Brian BembridgeImplementation/Project Management