Brian Bingham
West Allis
Summary
Demonstrated expertise in customer service and performance improvement, enhancing service delivery and satisfaction in the auto glass industry.
Overview
24
24
years of professional experience
Work History
Business Owner
Bingham Auto Glass
Milwaukee, WI
01.2012 - 12.2024
- Developed operational strategies to enhance service delivery and customer satisfaction.
- Managed inventory control systems to ensure optimal stock levels and reduce waste.
- Trained and mentored staff in best practices for glass installation and repair techniques.
- Implemented quality assurance processes that improved product reliability and reduced returns.
Auto Glass Manager
Safelite Auto Glass
Pewaukee, WI
06.2007 - 09.2012
- Oversaw daily operations of auto glass repair and replacement services.
- Trained and mentored technicians to enhance service quality and efficiency.
- Implemented process improvements that increased customer satisfaction ratings.
- Managed inventory control systems to streamline supply chain logistics.
- Developed training programs for new hires, focusing on safety practices and technical skills.
Retail Sales / Project Management
Lurie Glass
Milwaukee, WI
03.2001 - 04.2006
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Education
High School Diploma -
Nathan Hale High School
West Allis, WISkills
- Customer service
- Customer relations
- Attention to detail
- Driven and determined
- Entrepreneurial personality
- Performance improvement
Additional Information
After almost 40 years in the Glass Industry, I am semi-retired and looking to supplement my income.
My years of knowledge and experience will speak for themselves.
Flexible interests and availability.
Timeline
Business Owner
Bingham Auto Glass
01.2012 - 12.2024
Auto Glass Manager
Safelite Auto Glass
06.2007 - 09.2012
Retail Sales / Project Management
Lurie Glass
03.2001 - 04.2006
High School Diploma -
Nathan Hale High School