Brian Bloom
Wanaque
Summary
Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Overview
7
7
years of professional experience
Work History
Retail Supervisor
Stratton Mountain
Stratton
09.2022 - Current
- Managed daily operations, client relations and IT.
- Researched out-of-stock items to find additional inventory in other store locations.
- Analyzed operational data such as sales figures, stock levels and employee attendance records to identify areas needing improvement or optimization.
- Ensured compliance with all safety regulations, policies and procedures.
Assistant Store Manager
Mens Warehouse
Toms River
05.2024 - 11.2024
- Managed day-to-day operations including scheduling shifts, assigning tasks.
- Assisted in continuous development of effective store associates to achieve desired sales and results.
- Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
- Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Assistant Store Manager
Kohls Department Store
Pembroke
06.2018 - 06.2022
- Measured and reviewed performance via KPIs and metrics.
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
- Prepared staff work schedules and assigned team members to specific duties.
- Guided the layout and organization of merchandise in-store, optimizing space for product visibility and customer flow.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
- Supervised staff, including hiring, training, scheduling and performance management.
Education
Bachelor of Science - Business Management
Johnson & Wales University
Providence, RI05-2018
Bachelor of Science - Business Administration
County College of Morris
Randolph Township, NJ05-2015
Skills
- Customer service
- Team leadership
- Inventory management
- Sales analysis and reporting
- Merchandising
- Employee training
- Staff scheduling, training, and development
- Operational optimization
Timeline
Assistant Store Manager
Mens Warehouse
05.2024 - 11.2024
Retail Supervisor
Stratton Mountain
09.2022 - Current
Assistant Store Manager
Kohls Department Store
06.2018 - 06.2022
Bachelor of Science - Business Management
Johnson & Wales University
Bachelor of Science - Business Administration
County College of Morris