Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brian Brown

Ripley,TN

Summary

Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.

Overview

26
26
years of professional experience

Work History

Technical Support Specialist

Komatsu
11.2016 - Current

Finding solutions for customer back orders with Unit Down situations. Using drawings and parts book knowledge to help customers find alternate solutions for machine down situations.

Also I monitor Machine Down Reports that are submitted by customers. I support both internal and external customers with technical related questions.



Inspector Service Parts

Komatsu
02.2009 - 11.2016

I was a valued inspector and some of my main job function were Shipped in Error claims, Small and Major component reclass, Overseer of inspection orders and email box dedicated to working with internal and external customers finding solutions for quality problems. Some of my skills in inspection were:



  • Reading drawings
  • Parts book applications
  • First piece inspections from new vendors

Warehouse Associate

Komatsu
07.1998 - 02.2009

I held several positions within the warehouse which include In bound receiving, Out bound shipping Export and Domestic, and Cycle inventory. I was a trusted team member with excellent production and error rate metrics.

Education

High School Diploma -

Ripley High School
Ripley, TN
05.1995

Skills

  • Technical Troubleshooting
  • Ability to read drawings
  • Parts book knowledge
  • Basic Microsoft Office (Excel, Word, Power Point)
  • Good Communicator both written and verbally

Timeline

Technical Support Specialist

Komatsu
11.2016 - Current

Inspector Service Parts

Komatsu
02.2009 - 11.2016

Warehouse Associate

Komatsu
07.1998 - 02.2009

High School Diploma -

Ripley High School
Brian Brown