Brian Brown
HAGERSTOWN,Maryland
Summary
Focused and ready to learn. Very Teachable, Able to build relationships and show understanding, Able to relate with people the best that I can. Willing to be evaluated in areas that I can grow in. Ready to serve and give my best effort in all areas of work.
Overview
8
8
years of professional experience
Work History
Mental Health Associate
Brooklane Mental Health Services
Hagerstown, MD
03.2024 - Current
- Provided excellent service to patients through personable communication.
- Observed and reported changes in client appearance, behavior, or aptitude to work toward treatment plan goals.
- Responded to crisis situations when severe mental health and behavioral issues arose.
- Encouraged clients to express feelings and discuss happenings in life to help develop insight into themselves or relationships.
- Modeled appropriate communication and problem-solving skills in crisis situations involving patients, family or staff.
- Facilitated group therapy sessions to address various topics related to mental health.
- Provide patients' needs when they come up.
Amazon Associate
Amazon
HAGERSTOWN, Maryland
08.2023 - 12.2023
- Championed a culture of continuous learning, fostering professional development opportunities for staff members to enhance their skills and knowledge.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
- Monitored customer service metrics and performance indicators to identify areas of opportunity.
Residents Assistance
Bowie State Univeristy
Bowie, MD
08.2022 - 05.2023
- Proven ability to develop and implement creative solutions to complex problems.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Developed strong communication and organizational skills through working on group projects.
- Worked well in a team setting, providing support and guidance.
- Tended to monthly room checks of residents.
- Planned Programs(activities for group participation)
- Met with directors on regular bases for updates and needs of the residents.
Summer Camp Counselor
Robert W Johnson Community Center
HAGERSTOWN, Maryland
06.2018 - 08.2019
- Implemented and developed programs to promote physical fitness, teamwork and healthy living.
- Provided clear instruction to activity and program participants to deliver fun and maintain safety.
- Maintained accurate records of camper attendance, medical information, and incident reports as required by regulatory standards.
- Participated in camper registration and check-in processes to collect all necessary camp information and paperwork.
Boys and Girls Club Summer Camp Volunteer
Boys And Girls Club Of Washington County
HAGERSTOWN, Maryland
06.2017 - 08.2018
- Built strong relationships with campers and parents, resulting in increased retention rates for future summers.
- Strengthened camper bonds and fostered a sense of community through the implementation of team-building exercises.
- Supported the training process for new volunteers, sharing best practices and knowledge gained from past experiences.
- Created fun and educational activities for campers.
- Implemented and developed programs to promote physical fitness, teamwork and healthy living.
Education
Bachelor of Science - Pyschology
Bowie State University
Bowie, MD12-2023
Skills
- Teamwork and Collaboration
- Relationship Building
- Excellent Communication
- Conflict Resolution
- Problem-Solving
- Patience and understanding
- Routine Inspections
- Camper Supervision
- Staff Training
- Preparing reports
- Performance Improvement
- Performance Evaluations
Affiliations
- Minister in Church
Timeline
Mental Health Associate
Brooklane Mental Health Services
03.2024 - Current
Amazon Associate
Amazon
08.2023 - 12.2023
Residents Assistance
Bowie State Univeristy
08.2022 - 05.2023
Summer Camp Counselor
Robert W Johnson Community Center
06.2018 - 08.2019
Boys and Girls Club Summer Camp Volunteer
Boys And Girls Club Of Washington County
06.2017 - 08.2018
Bachelor of Science - Pyschology
Bowie State University
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