Brian Brown
AAA Club Alliance
Dumfries,VA
25
Years of experience
Aspiring professional eager to leverage a diverse skill set to enhance company productivity and reputation. Committed to continuous learning and applying advanced communication skills to foster a collaborative and innovative work environment. Ready to contribute effectively and grow within a dynamic organization.
Work History
Retail Sales Associate
1 Year 1 MonthStore Associate
7 Years 7 Months- Assist customers with shipping and packaging needs, ensuring timely and secure delivery.
- Processed numerous packages daily, maintaining accuracy and efficiency.
- Operated store equipment, enhancing service quality and customer satisfaction.
- Certified in packing techniques, preventing damage and reducing returns.
- Collaborated with team to improve store operations and customer experience.
- Worked seamlessly with team members to handle peak shipping periods, mentor new staff, and implement store operational improvements
Millwork Associate
1 Year 11 Months- Facilitated custom door and window orders, ensuring timely and accurate processing.
- Utilized MYCD software to boost daily sales and enhance customer satisfaction.
- Provided expert product knowledge, leading to informed customer purchases.
- Maintained inventory accuracy through weekly Smart List updates.
- Ensured a clean, well-stocked environment, improving customer shopping experience.
Sales Associate
2 Years 6 Months- Greeted customers, processed transactions, balanced cash drawer accurately.
- Operated registers, scanners, computers to ensure efficient service.
- Supported stocking, floor sets, and store procedures.
- Facilitated smooth store operations during peak hours.
- Enhanced customer satisfaction through attentive service.
- Drove sales performance through personalized customer service, managed inventory operations, and implemented cross-selling strategies to exceed department targets
Warehouse Technician
7 Years 1 Month- Picked and packed orders efficiently, ensuring timely delivery.
- Safely loaded and unloaded truck deliveries, minimizing damage.
- Verified inventory accuracy, resolving discrepancies promptly.
- Assisted fellow technicians, fostering a collaborative work environment.
- Managed warehouse inventory systems and coordinated shipment logistics while maintaining accurate stock records and implementing efficient storage solutions.
Sales Associate
2 Years 8 Months- Assisted customers with purchases, enhancing satisfaction and loyalty.
- Managed sales transactions, ensuring accuracy and efficiency.
- Provided product information, boosting informed purchasing decisions.
- Organized merchandise displays, driving increased sales.
- Maintained clean department and stocked inventory, ensuring a seamless shopping experience.
- Built strong relationships with diverse customer base and team members, facilitating smooth store operations and enhancing department productivity.
Computer Technician
2 Years 2 Months- Maintained computer systems and networks, resolved technical issues, and implemented hardware upgrades to enhance operational efficiency.
- Streamlined IT support processes, reduced system downtime, and managed hardware inventory to ensure continuous business operations.
- Provided technical assistance to staff, documented solutions, and conducted system maintenance to support smooth workflow across departments.
- Performed diagnostics, troubleshooting, and preventive maintenance while maintaining detailed system logs and documentation.
Computer Technician
1 Year 8 Months- Diagnosed complex system failures, documented solutions, and established troubleshooting procedures that streamlined repair processes.
- Coordinated with IT teams to upgrade systems, install security patches, and maintain network infrastructure while minimising disruptions.
- Developed automated diagnostic tools and implemented systematic maintenance schedules that enhanced system reliability.
Education
COMPTIA SECURITY+
COMPTIA A+ AND MSCE CERTIFICATIONS
Skills
Time Management
Problem Solving
Team Leadership
Customer Service
Data Entry
Inventory Control
Sales Techniques
Timeline
Retail Sales Associate
AAA Club Alliance
07.2025 - CurrentRead More
Store Associate
UPS Store
08.2017 - 03.2025Read More
Millwork Associate
Home Depot
09.2015 - 08.2017Read More
Sales Associate
Macy's
02.2013 - 08.2015Read More
Warehouse Technician
Clark Security Products
07.2005 - 08.2012Read More
Computer Technician
Branding Finance
02.2003 - 04.2005Read More
Sales Associate
Target
11.2002 - 07.2005Read More
Computer Technician
Tech USA
06.2001 - 02.2003Read More
Infotech
COMPTIA A+ AND MSCE CERTIFICATIONS
Read More
ITT Technical Institute
COMPTIA SECURITY+
Read More