Brian Burgess
Stow,OH
Summary
Proven leader and Owner/Operator at Auto Beauty Care, adept in operations management and fostering customer relationships, significantly enhanced customer satisfaction and profitability. Skilled in marketing and operations oversight, demonstrated excellence in financial management and strategic business planning. Successfully hired and led a team, prioritizing efficiency and quality service. Detail-oriented Owner with proven success building relationships and maintaining partnerships with top accounts to increase overall productivity and grow profit channels. Expands network connections by effectively determining and meeting customer needs, implementing price models and optimizing inventory control procedures.
Overview
26
26
years of professional experience
Work History
Owner/Operator
Auto Beauty Care
01.1999 - Current
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Implemented effective financial management practices, improving cash flow and profitability.
- Developed and nurtured lasting customer relationships by projecting professional image and responding quickly to logistical and scheduling issues.
Education
Associate of Science - Accounting And Finance
Southern Ohio College
Akron Branch, Ohio06.2003
Associate of Science - Business Administration And Management
Southern Ohio College
Akron Branch, Ohio09.2002
Skills
- Operations Management
- Documentation And Reporting
- Hiring
- Business Planning
- Operations Oversight
- Marketing expertise
Accomplishments
- Achieved superior results by completing all tasks with accuracy and efficiency.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Additional Information
With over 25 years and 18,000 happy customers, I've been blessed to serve with grace and integrity. The skills I've obtained will be an asset for my next adventure.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Owner/Operator
Auto Beauty Care
01.1999 - Current
Associate of Science - Accounting And Finance
Southern Ohio College
Associate of Science - Business Administration And Management
Southern Ohio College
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