Brian Cardoso
Brooklyn,NY
Summary
Professional with strong background in coffee service and team leadership. Skilled in customer service, inventory management, and quality control. Known for fostering team collaboration, adapting to changing needs, and consistently achieving operational goals. Reliable and results-driven, with focus on maintaining high standards and enhancing customer experiences.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Supervisor
Sodexo Food Service - LGA
LGA Airport
09.2024 - 09.2025
- Supervised daily food service operations ensuring adherence to safety and sanitation standards.
- Trained and mentored staff on efficient food handling and customer service techniques.
- Implemented process improvements increasing operational efficiency and reducing waste.
- Conducted inventory management maintaining accurate stock levels and minimizing shortages.
- Monitored compliance with health regulations conducting regular inspections of food preparation areas.
Barista Shift Supervisor
Blue Bottle Coffee Cafe
Rockefeller Center Plaza
08.2020 - 09.2023
- Collaborated with management to develop and implement operational improvements.
- Managed inventory levels, placing orders to maintain stock availability for peak hours.
- Resolved customer inquiries and complaints promptly, enhancing customer satisfaction.
- Trained and mentored new baristas on beverage preparation and customer service standards.
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Attention to detail
- Complex Problem-solving
- Inventory control
- Staff development
Certification
Food Handlers
Languages
Spanish
Full Professional
Timeline
Supervisor
Sodexo Food Service - LGA
09.2024 - 09.2025
Barista Shift Supervisor
Blue Bottle Coffee Cafe
08.2020 - 09.2023