Open To Work
Brian Carle
BTE Management Company/The Original Pancake House
Kennewick,WA
Work Preference
Job Search Status:
Open to work
Desired start date:
Immediately
Desired Job Title
VP of OperationsSales/Marketing AssociateCar SalespersonOperations Manager
Location Preference
On-SiteRemoteHybrid
Location:
Kennewick, WA
Open to relocation:
No
Important To Me
Career advancementWork-life balanceFlexible work hoursHealthcare benefitsPaid time offStock Options / Equity / Profit Sharing401k matchPaid sick leavePersonal development programs
20
years of professional experience
Results-oriented operations leader with over 10 years of experience in optimizing workflows and mentoring teams. Known for driving operational efficiency and establishing standard procedures that align with business objectives, ultimately fostering a culture of continuous improvement.
Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Dedicated [Industry] professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Work History
VP of Operations
10 Years- Streamlined operational processes, enhancing efficiency across multiple locations.
- Led cross-functional teams to implement strategic initiatives, improving service delivery and customer satisfaction.
- Developed and executed training programs for staff, fostering skill development and operational excellence.
- Analyzed performance metrics to identify areas for improvement and drive data-driven decision-making.
- Established standard operating procedures, ensuring compliance with health regulations and quality standards.
- Coordinated supply chain management, optimizing inventory levels and reducing costs effectively.
- Collaborated with executive leadership to align operational strategies with overall business objectives.
- Mentored junior managers, cultivating leadership skills and promoting a culture of continuous improvement.
- Managed large-scale projects, ensuring timely completion within budget constraints.
- Evaluated existing workflows to identify inefficiencies and propose innovative solutions that enhance productivity across the organization.
- Led organizational restructuring initiatives to improve overall efficiency, streamline reporting lines, and eliminate redundancies while maintaining high employee morale and engagement levels.
- Fostered a culture of continuous improvement within the organization by implementing best practices in operations management and providing ongoing training for staff members.
- Cultivated strong vendor relationships, enabling effective negotiation on pricing and terms for better cost control.
- Collaborated with sales and marketing teams to develop strategic plans that align with company objectives, driving revenue growth while minimizing operational complexities.
- Optimized supply chain management for improved product availability and reduced lead times.
- Enhanced operational efficiency by streamlining processes and implementing cost-saving measures.
- Managed large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives.
- Conducted performance evaluations, compensations and hiring to maintain appropriate staffing requirements.
- Consolidated vendors and renegotiated contracts to optimize costs.
- Evaluated hiring, firing, and promotions requests.
- Ordered new equipment and inventory and scheduled repairs for damaged equipment.
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
Sales/Marketing Associate
10 Years 5 Months- Provided exceptional customer service, enhancing client satisfaction and loyalty.
- Developed knowledge of product lines, enabling effective communication with customers.
- Increased customer satisfaction through effective product recommendations and personalized service.
- Developed strong product knowledge to assist customers in making informed purchasing decisions.
- Implemented promotional strategies that improved sales of seasonal products and boosted store visibility.
- Established lasting relationships with customers, fostering loyalty through exceptional service experiences.
- Increased customer satisfaction by providing personalized food recommendations and attentive service.
- Utilized cross-selling techniques when appropriate to introduce complementary products to customers'' existing purchases, enhancing overall satisfaction and value perception.
- Prepared quotes with prices, credit terms and estimated delivery schedules.
- Traveled across territory to connect with established and prospective customers.
- Entered new customer and sales information into computer system.
- Managed time effectively during high-traffic periods, ensuring prompt assistance for all customers regardless of demand levels.
- Developed strong product knowledge to effectively answer customer questions and assist with purchasing decisions.
- Continuously updated knowledge of food safety regulations and guidelines to ensure compliance and protect customer wellbeing.
- Boosted store revenue by upselling high-margin products and offering promotional items to customers.
- Conducted product demonstrations for customers, highlighting unique features and benefits of various food items.
- Built rapport with account decision-makers to achieve long-term sales results.
- Achieved performance goals by developing new revenue streams and increasing sales from existing accounts.
- Demonstrated products to customers and emphasized key features to close sales.
- Prospected new customer leads from print, online and in-person methods.
- Participated in ongoing training programs to stay current on industry trends, products, and best practices in food sales.
- Resolved customer complaints diplomatically, finding solutions that maintained positive relationships while meeting company guidelines for returns or exchanges policy adherence.
- Listened to customer needs and desires to identify and recommend optimal products.
- Engaged in friendly conversation with customer to better uncover individual needs.
Education
High School Diploma
Skills
Team building and motivation
Operations management
Organizational development
Capacity planning
Troubleshooting and problem resolution
Organizational improvement
Logistics operations management
Budget oversight
P&L Administration
Teamwork and collaboration
Problem-solving
Attention to detail
Multitasking Abilities
Problem-solving abilities
Reliability
Organizational skills
Excellent communication
Adaptability and flexibility
Effective leader
Operational efficiency
Self motivation
Task prioritization
Goal setting
Inventory tracking and management
Inventory control
Time management abilities
Accomplishments
- Achieved [Result] by completing [Task] with accuracy and efficiency.
Timeline
VP of Operations
BTE Management Company/The Original Pancake House
07.2016 - CurrentRead More
Sales/Marketing Associate
SYSCO Food Services
01.2006 - 06.2016Read More
Clover Park High School
High School Diploma
Read More