Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brian Carter

Springfield,IL

Summary

Dynamic business leader with a proven track record at Turbo Fire Pizza, enhancing customer satisfaction through operational efficiency and strategic planning. Skilled in financial management and customer relations, I successfully implemented processes that improved service quality and reduced costs, fostering a high-performing team dedicated to excellence.

Knowledgeable manager with extensive experience in business ownership and management. Successfully co-led company, implementing strategic initiatives that enhanced operational efficiency and drove profitability. Demonstrated expertise in financial oversight and team leadership.

Overview

9
9
years of professional experience

Work History

Co-Owner

Turbo Fire Pizza
01.2020 - 05.2022
  • Managed day-to-day operations efficiently, ensuring smooth workflow and timely completion of tasks.
  • Collaborated with co-owner on strategic planning initiatives for long-term business success.
  • Improved customer satisfaction ratings by consistently delivering high-quality products and services.
  • Oversaw financial management tasks, including budgeting, forecasting, and cash flow optimization.
  • Ensured accurate record-keeping for financial transactions, maintaining organized documentation for easy reference during audits or other inquiries.
  • Established foundational processes for business operations.

Owner

Spaghetti Shop
02.2013 - 05.2022
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
  • Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.

Education

Bachelor of Arts - Business Administration And Management

Illinois State University
Normal, IL
05-2005

Skills

  • Customer engagement
  • Operational efficiency in small businesses
  • Customer service expertise
  • Analytical decision-making
  • Regulatory compliance management
  • Customer relations
  • Operations management
  • Strategic planning
  • Sales strategies

Timeline

Co-Owner

Turbo Fire Pizza
01.2020 - 05.2022

Owner

Spaghetti Shop
02.2013 - 05.2022

Bachelor of Arts - Business Administration And Management

Illinois State University

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