Brian Chancellor
Hot Springs,AR
Summary
Seeking a position as Contract Services Manager for Summit Utilities.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Contract Services Supervisor-South Region Arkansas
Summit Utilities
Hot Springs, AR
01.2022 - Current
- Directed and supervised team of 7 employees in daily operations.
- Participated in conferences related to industry trends or organizational developments.
- Implemented cost-cutting measures without compromising quality of services offered.
- Analyzed financial data related to departmental budgeting activities on a regular basis.
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
- Provided cost analysis on blanket contract pricing, obtained pricing for new blanket contract service master numbers, and scheduled regular field visits to ensure proper application of pricing units.
- Interviewed applicants, recommended individuals for hiring and evaluated staff performance.
- Scheduled weekly meetings with operations, engineering, and contract services to verify proper count of inspectors and contract crews were secured to meet budget and piping goals for the region.
- Promote positive safety attitudes and ensure safe working conditions were maintained throughout project completion for all parties onsite.
- Coached staff members to develop long-term career goals.
Contract Services Supervisor-South Region Arkansas
Centerpoint Energy Inc
Hot Springs, AR
08.2020 - 01.2022
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Monitored employee productivity to provide constructive feedback and coaching.
- Complied with company policies, objectives and communication goals.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Interviewed applicants, recommended individuals for hiring and evaluated staff performance.
- Reviewed completed work to verify consistency, quality and conformance.
- Established and enforced clear goals to keep employees working collaboratively.
- Evaluated employee performance through periodic reviews and documented results accordingly.
- Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
- Coached staff members to develop long-term career goals.
Contract Services Inspector II
CenterPoint Energy
01.2005 - 08.2020
- Inspect multiple contract crews performing installation of new gas piping, repair of existing gas pipelines, and retirement of gas facilities
- Provide documentation for all Main Replacement/Retirement Program (MRP) projects to the Engineering department for routing, approval, and completion
- Approve all contractors' invoices in web billing, process Emmacls in SAP, and request all workorders for contract crews
- Request all materials and permits to verify projects stay within projected timeline
- Review Leak Survey maps for accuracy before survey is performed
- Perform daily activities such as line locating, scheduling new service installations, sizing flow valve, meter, and regulator installations
- Approve Contract Inspectors' daily reports, timesheets, and assist with tasks that require company inspector/supervisor approval
- Monitor Exception Management to verify contractors are correcting errors in a timely manner
- Assist with Exceptions that require found pipe jobs, sketch corrections, and mapping errors
- Coordinate with Business Process Group to ensure all work-orders are completed in Mobile Data, charges are captured to correct order type, and confirm contractors' charges match the installation diagram upon completion of the project
- Currently serving on a team as the Subject Matter Expert in order to assist Indiana/Ohio with conversions to Service Suite, SAP, and additional CenterPoint Energy applications.
C&M Tech II
CenterPoint Energy
08.2000 - 01.2005
- Perform all duties required by C&M Tech II including installation of gas lines, retirement of company facilities, and maintenance of existing facilities
- Operation of a commercial (CDL) vehicle on a daily basis
- Operate heavy equipment such as backhoe, mini-excavator, trencher, and hydro-hammer
- Perform plastic fusions on all services and main tie-in locations
- Perform Arc welding on all company facilities such as mains, services, regulator stations, and meter stations.
Journeyman Plumber
S&S Plumbing
06.1996 - 08.2000
- Install gas mains, services, and repairs of CenterPoint Energy facilities as required by company inspector for CenterPoint Energy
- Install necessary water and sewer piping in commercial and residential buildings
- Install gas piping on customers' houses behind meter to accommodate for installation of natural gas line
- Installation of underground utilities including gas, water, sewer, telephone, and power.
Education
Journeyman Plumbing License -
Garland County Community College
High School Diploma -
Lake Hamilton School District
Skills
Fluent in the following computer applications:
- Mobile Data
- SAP
- GIS
- Lemur
- Concur Solutions
- Microsoft Outlook 365
- Fiori
- Microsoft Teams
- ADP
- Microsoft Office: Word, Excel
- Google Hangouts/Meets
- Google Mail (Gmail)
- Energy Worldnet
- Google Earth Pro
Certification
- Class A Commercial Driver's License
- Plastic pipe joining certificate in electrofusion, socket fusion, butt fusion, and mechanical fittings
- Certified Stormwater Site Inspector for the City of Hot Springs (certification number: 402)
- Heart Saver First Aid certified
References
- Greg Strickland (501) 282-7706
- Cindy Westcott (501) 508-9290
- Joe Hester (501) 772-1846
Timeline
Contract Services Supervisor-South Region Arkansas
Summit Utilities
01.2022 - Current
Contract Services Supervisor-South Region Arkansas
Centerpoint Energy Inc
08.2020 - 01.2022
Contract Services Inspector II
CenterPoint Energy
01.2005 - 08.2020
C&M Tech II
CenterPoint Energy
08.2000 - 01.2005
Journeyman Plumber
S&S Plumbing
06.1996 - 08.2000
Journeyman Plumbing License -
Garland County Community College
High School Diploma -
Lake Hamilton School District
- Class A Commercial Driver's License
- Plastic pipe joining certificate in electrofusion, socket fusion, butt fusion, and mechanical fittings
- Certified Stormwater Site Inspector for the City of Hot Springs (certification number: 402)
- Heart Saver First Aid certified
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