Summary
Overview
Work History
Education
Skills
Education and Training
Languages
Timeline
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Brian Chirinos

Lake Worth

Summary

Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.

Overview

4
4
years of professional experience

Work History

Customer Service Representative

KeyFood Supermarket
11.2021 - Current
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Responded to customer requests for products, services, and company information.

Grocery Stocker

KeyFood Supermarkets
11.2021 - Current
  • Enhanced customer satisfaction by providing prompt assistance with locating items and answering inquiries.
  • Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
  • Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
  • Improved store organization by efficiently stocking shelves and maintaining clean, clutter-free aisles.

Education

HVAC - HVAC Installation And Repair

Aprende Institute
05-2024

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Data entry

  • Customer relations
  • Problem resolution
  • Computer proficiency

Education and Training

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Languages

Spanish
Native or Bilingual
English
Professional Working

Timeline

Customer Service Representative

KeyFood Supermarket
11.2021 - Current

Grocery Stocker

KeyFood Supermarkets
11.2021 - Current

HVAC - HVAC Installation And Repair

Aprende Institute