Brian Collings

• As a Customer Service Representative, you will be responsible for building and maintaining lasting relationships with our clients by providing exceptional service in a timely and friendly manner

• The role will involve receiving and addressing inbound customer inquiries via phone, email, or chat, as well as making outbound calls to follow up on customer requests

• Cross-trained and provided backup support for organizational leadership.

• Assisted customers in navigating company website and placing online orders, improving overall user experience.

• Demonstrated creativity and resourcefulness through the development of innovative solutions.
• Cultivated interpersonal skills by building positive relationships with others.
• Gained extensive knowledge in data entry, analysis and reporting.
• Organized and detail-oriented with a strong work ethic.
• Gained strong leadership skills by managing projects from start to finish.

• Recorded deposits, reconciled monthly bank accounts and tracked expenses.
• Assisted in budget preparation process, ensuring alignment between departmental goals and available resources.
• Supported internal audits for improved financial management practices within the dealership.
• Enhanced the accuracy of financial reports by diligently maintaining up-to-date records and documentation.