Brian Cousins
Gaithersburg,MD
Summary
Dynamic professional with a strong background in cinema operations and team leadership. Skilled in strategic planning and budget management, bringing measurable improvements in customer experience and operational efficiency through innovative process enhancements.
Overview
11
11
years of professional experience
2
2
Certifications
Work History
Senior Manager
Regal Cinemas
Rockville, Maryland
03.2025 - Current
- Managed daily operations of cinema, enhancing customer experience through streamlined processes.
- Oversaw staff scheduling to ensure optimal coverage during peak hours.
- Implemented inventory management practices for effective stock control and reduced waste.
- Developed strategies to improve operational efficiency and increase productivity while lowering costs.
General Manager
AMC Theatres
Wheaton, MD
08.2021 - 03.2025
- Managed staff scheduling and training to optimize team performance and service quality.
- Implemented customer service initiatives to enhance guest experience and satisfaction levels.
- Evaluated inventory management practices to ensure availability of concessions and supplies.
- Analyzed financial reports to monitor budget adherence and operational efficiency.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
Human Resources Manager
AMC Theatres
Woodbridge, Virginia
01.2015 - 08.2021
- Managed employee relations by resolving conflicts and facilitating communication.
- Reviewed and updated HR policies to align with industry best practices.
- Coordinated recruitment efforts, including job postings and candidate screenings.
- Directed HR programs, policies and processes to improve operational efficiency.
Education
High School Diploma -
Potomac Senior High
Woodbridge, VA06-2013
Skills
- Operational management
- Customer experience
- Inventory management
- Financial analysis
- Staff scheduling
- Budgeting
Certification
ServeSafe Food Safety
Accomplishments
AMC Brand Ambassador
Timeline
Senior Manager
Regal Cinemas
03.2025 - Current
General Manager
AMC Theatres
08.2021 - 03.2025
Human Resources Manager
AMC Theatres
01.2015 - 08.2021
High School Diploma -
Potomac Senior High