Summary
Overview
Work History
Education
Skills
CERTIFICATIONS, AWARDS AND RECOGNITION
Timeline
GeneralManager

Brian Crawford

Noblesville,IN

Summary

Dynamic General Manager with a distinguished track record at Bass Pro Shops/Cabela's, recognized for excellence in planning, operations, and team leadership. Proven ability to drive growth and enhance productivity through strategic planning and effective resource management. Adept at fostering collaboration and adapting to changing business needs to achieve organizational objectives. Known for exceptional problem-solving and sound decision-making in high-pressure environments.

Overview

32
32
years of professional experience

Work History

General Manager

Bass Pro Shops/Cabela's
06.2010 - 02.2025
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
  • Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
  • Boosted employee retention by developing comprehensive benefits package and fostering positive work environment.

Owner/Account Executive

BBEC Crawford LLC
03.2008 - 08.2010
  • Owner and operator of Home maintenance/Repair business and an Auto Loan Lead generation business.
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.

General Manager

Lowe's Home Improvement
09.1992 - 06.2009
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.

Education

Psychology

University of North Carolina Wilmington 1990-1993
Wilmington, NC

Skills

  • Collaborative team development
  • Troubleshooting expertise
  • Operational efficiency management
  • Skilled in collaborative projects
  • Skill enhancement coaching
  • Organizational strategy development
  • Comprehensive facility oversight
  • Brand development and customer loyalty
  • Advertising and marketing
  • Sales team development
  • Leadership and team building
  • Problem resolution

CERTIFICATIONS, AWARDS AND RECOGNITION


  • Winner’s Circle and Double-Digit Comp awards
  • Gold Customer Focus Awards
  • Best Operational Audit Awards
  • Best Shrink to Plan Awards
  • Exceptional Customer Focus Awards
  • Leaders Developing Leaders Graduate
  • Diversity & Inclusion University Graduate
  • Certified Store Manager Regional Trainer (Lowe's)
  • Certified Firearms handling instructor
  • ATF Compliance Certified
  • Certified Tracker Boat/ATV Dealership
  • Certified Tracker Boat/ATV Service Center
  • Recipient of the 2014 Store of the Year and CLUB Store of the Year awards — the highest company-wide honors recognizing outstanding performance, leadership, and operational excellence.

Timeline

General Manager

Bass Pro Shops/Cabela's
06.2010 - 02.2025

Owner/Account Executive

BBEC Crawford LLC
03.2008 - 08.2010

General Manager

Lowe's Home Improvement
09.1992 - 06.2009

Psychology

University of North Carolina Wilmington 1990-1993

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Brian Crawford