Brian Crow
Cypress,TX
Summary
Customer-oriented General Manager with 25 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Regional Director
Fire Reconstruction
03.2024 - Current
- Established a strong regional presence by developing brand awareness initiatives and targeted marketing efforts.
- Cultivated an environment of continuous learning among staff members by promoting professional development opportunities and offering ongoing support as needed.
- Spearheaded territory expansion initiatives by researching potential markets, evaluating risks, and executing entry strategies.
Owner/CEO
Level 1 Property Restoration LLC
03.2018 - 09.2022
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
General Manager
BELFOR Property Restoration
03.2011 - 04.2018
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Owner/CEO
Infinity Restoration Group, LLC
08.2008 - 05.2011
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
Regional Director
Bms Catastrophe
09.2005 - 08.2008
- Increased regional sales revenue by implementing strategic sales plans and fostering strong relationships with key clients.
- Served as a respected thought leader within the industry, representing the company at trade shows, conferences, and other professional events.
- Built relationships with customers and community to establish long-term business growth.
General Manager
Southpro Restoration, LLC
01.1999 - 05.2005
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
Education
No Degree - Business Administration
Texas State University
San Marcos, TXSkills
- Client Relationships
- Staff Training and Development
- Staff Management
- Relationship Building
- Leadership and team building
- Problem Resolution
- Operations Management
- Effective leader
- Training and coaching
- Team Leadership
Certification
IICRC Certified
Timeline
Regional Director
Fire Reconstruction
03.2024 - Current
Owner/CEO
Level 1 Property Restoration LLC
03.2018 - 09.2022
General Manager
BELFOR Property Restoration
03.2011 - 04.2018
Owner/CEO
Infinity Restoration Group, LLC
08.2008 - 05.2011
Regional Director
Bms Catastrophe
09.2005 - 08.2008
General Manager
Southpro Restoration, LLC
01.1999 - 05.2005
No Degree - Business Administration
Texas State University
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