Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brian Cruze

Summary

Dynamic professional with extensive experience as a Field Technician at Jduncanson Roofing LLC, excelling in workplace safety and technical support. Proven ability to enhance customer satisfaction through effective communication and meticulous data collection. Recognized for prioritizing tasks and collaborating with teams to resolve complex issues efficiently.

Experienced with diagnosing and repairing technical issues in field settings. Utilizes problem-solving skills to ensure efficient and reliable equipment performance. Knowledge of industry best practices and safety protocols guarantees high-quality service and client satisfaction.

Overview

6
6
years of professional experience

Work History

Field Technician

Jduncanson Roofing LLC
03.2025 - Current
  • Communicated with supervisor to report progress, discuss issues and seek guidance.
  • Kept detailed records of field measurements and data.
  • Prioritized and managed multiple tasks and projects to meet deadlines and enhance customer satisfaction.
  • Minimized potential hazards through adherence to safety guidelines during all field assignments.
  • Collaborated with other field technicians to resolve complex technical issues.
  • Prepared and submitted reports to document work performed and provide progress updates to management.

Office Manager

Non-emergency Transport
01.2023 - 02.2025
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
  • Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
  • Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.

Warehouse Associate

Amazon
10.2021 - 05.2022
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Worked safely around moving machinery.
  • Collaborated with team members to achieve daily targets and complete tasks efficiently.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Assembled orders and packed items for shipment, conveying orders to shipping personnel
  • Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.

Truck Driver

Goodwill Industries North Texas
01.2020 - 09.2021
  • Operated with safety and skill to avoid accidents and delays.
  • Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
  • Maintained daily, legible DOT log book and submitted corresponding documents.
  • Inspected trucks for malfunctions and reported vehicles to management for corrective action.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Increased safety standards by conducting thorough pre-and post-trip inspections of the truck and trailer.

Education

Bachelor of Science - Business

University of Phoenix
Phoenix, AZ
05-2025

Skills

  • Field operations
  • Workplace safety
  • Professional communication
  • Data collection
  • Technical support
  • Interpersonal and written communication
  • Safety management

Timeline

Field Technician

Jduncanson Roofing LLC
03.2025 - Current

Office Manager

Non-emergency Transport
01.2023 - 02.2025

Warehouse Associate

Amazon
10.2021 - 05.2022

Truck Driver

Goodwill Industries North Texas
01.2020 - 09.2021

Bachelor of Science - Business

University of Phoenix

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