Resourceful Installer known for high productivity and efficient completion of tasks. Skilled in precise measurements, equipment operation, and safety protocols to ensure quality installations across various projects. Excel at problem-solving, teamwork, and adaptability to meet project requirements and deadlines. Committed to delivering exceptional service and workmanship on every job.
Overview
9
9
years of professional experience
Work History
Installer
KGPCo-Delaware
03.2022 - Current
Installed, maintained, and serviced a variety of telecommunications equipment, including routers, switches, and wireless systems, in Verizon's central offices.
Proficiently worked with diverse cable types, including power, fiber optic, switchboard, and Cat-6 cabling systems.
Collaborated with project managers and engineers to interpret blueprints, technical diagrams, and installation instructions to ensure the precise setup of equipment.
Ensured proper configuration and testing of equipment post-installation to verify functionality and quality of service
Troubleshot and repaired telecommunication systems, diagnosing issues such as equipment malfunctions, and wiring problems
Managed equipment inventory, ensuring all necessary tools, materials, and parts were available and in good working condition for installations
Followed all safety protocols and regulations during installations, including working at heights, in confined spaces, and with high-voltage equipment when necessary.
Documented installation processes, system configurations, and maintenance activities for recordkeeping and future reference
Worked collaboratively with other installation teams to meet project deadlines and ensure efficient, high-quality installations
Assisted with the decommissioning and removal of outdated telecommunications equipment and systems
Utilized a variety of hand and power tools to cut, shape, and fit materials for installation.
Merchandiser
Pepsi Bottling Ventures
Havre de Grace, MD
10.2021 - 03.2022
Managed the stocking, merchandising, and display of Pepsi-Cola products in retail locations, ensuring product availability and visibility to maximize sales
Developed and maintained strong relationships with store managers and staff to facilitate product placement and resolve any inventory issues
Organized and set up attractive product displays, following Pepsi-Cola's brand standards to drive consumer engagement and increase sales
Monitored product shelf life and rotated stock to ensure freshness, minimizing waste and optimizing inventory levels
Provided exceptional customer service by addressing product inquiries and assisting with any customer concerns
Worked collaboratively with sales teams to execute promotional campaigns and special events that supported brand growth and customer retention
Maintained accurate records of merchandise levels, sales, and promotional activities to report on product performance and sales trends
Ensured compliance with health and safety standards, as well as company policies, during all merchandising activities
ARC
United States Postal Service
Elkton, MD
01.2019 - 10.2021
Delivered mail and packages to rural addresses efficiently and accurately, adhering to strict USPS delivery standards and timelines
Sorted and organized mail for delivery, ensuring proper distribution by address, route, and priority
Operated postal vehicles, following all safety regulations and maintaining a clean and orderly vehicle
Provided excellent customer service, addressing inquiries, and resolving any delivery-related issues for customers
Assisted with the collection of outgoing mail, ensuring it was processed and sent on time
Managed delivery of a wide variety of items, including letters, packages, and parcels, adjusting to various weather conditions and challenging roadways
Maintained accurate records of deliveries, including signatures and other required documentation for tracking purposes
Supported regular rural carrier staff during peak seasons, vacations, or other absences, ensuring uninterrupted mail service
Worked independently and efficiently with minimal supervision, managing time and resources effectively
Complied with all postal service procedures, policies, and safety guidelines to ensure quality and timely mail service
Server/Bartender/Cook
The Greene Turtle
Perryville, MD
01.2017 - 10.2021
Provided excellent customer service in a fast-paced dining environment, ensuring a positive guest experience through attentive and friendly service
Greeted guests promptly upon arrival, took food and beverage orders, and answered questions regarding the menu, daily specials, and dietary restrictions
Delivered food and drinks to tables in a timely manner, ensuring accuracy and completeness of orders
Collaborated with kitchen and bar staff to ensure smooth service flow and the timely preparation of orders
Managed multiple tables and guests simultaneously while maintaining high standards of service
Processed payments and handled cash, credit card transactions, and tips accurately
Upsold menu items, including drinks and desserts, enhancing guest satisfaction and driving sales
Addressed customer complaints or concerns with professionalism and a solution-oriented approach
Ensured cleanliness and organization of dining area, including resetting tables for new guests
Maintained knowledge of health and safety regulations, ensuring the safe handling of food and beverages