Brian Denham Jr.
Pawtucket,Rhode Island
Summary
Professional in talent acquisition, prepared to implement strategic recruitment processes. Proven experience in managing full-cycle hiring, ensuring optimal candidate selection and team alignment. Valued for promoting team collaboration and achieving recruitment goals through flexible and reliable approaches.
Overview
5
5
years of professional experience
Work History
Lead Recruiter | TD Garden Operations
Securitas Security Services USA
Boston, MA
06.2021 - Current
- Serve as a primary point of contact for event staff, leadership teams, and venue stakeholders, providing real-time support, communication, and issue resolution in fast-paced live event environments
- Coordinate onboarding and training for 250+ event personnel annually, ensuring clear understanding of expectations, systems, and service standards
- Support execution of 130+ major sports and entertainment events annually, including professional athletics, concerts, and large-scale public events
- Collaborate cross-functionally with operations, security leadership, and external partners to ensure smooth event execution and stakeholder satisfaction
- Respond to incoming operational and staffing inquiries in a timely, professional, and service-oriented manner
- Train and mentor staff on communication, professionalism, and guest service expectations to ensure consistency across all events
- Track staffing data, onboarding progress, and operational metrics to support reporting, planning, and process improvement
- Maintain organized records of onboarding, staffing, and event documentation to support operational continuity
- Identify recurring issues and contribute to process improvements that enhance overall staff and guest experience
Education
Bachelor of Science - Sport Management
Western Kentucky University
Bowling Green05-2021
Skills
- Microsoft Office Suite Smartsheet Oracle ATS LinkedIn Recruiter
- Event Tracking Systems Data Reporting & Documentation Tools
Core Competencies
- Client & User Support | Onboarding & Training | Customer Service & Issue Resolution
- Stakeholder & Relationship Management | Cross-Functional Collaboration
- Communications & Professional Correspondence | Process Coordination
- Data Tracking, Reporting & Documentation | Operations & Logistics Support
- Program Coordination | High-Pressure Problem Solving | Engagement Support
Timeline
Lead Recruiter | TD Garden Operations
Securitas Security Services USA
06.2021 - Current
Bachelor of Science - Sport Management
Western Kentucky University