BRIAN DENNY
Menifee,CA
Summary
Dynamic executive with a proven track record at Soboba Casino Resort, driving operational excellence and enhancing team productivity. Skilled in budget management and customer service, I successfully developed strategies that increased market share and revenue growth. Adept at fostering collaboration and resolving challenges, I bring strong leadership and analytical capabilities to the table.
Overview
35
35
years of professional experience
Work History
Assistant General Manager
Soboba Casino Resort
San Jacinto, California
06.2024 - Current
- Collaborated with resort executive team to strategize and implement operational improvements, enhancing overall resort performance.
- Oversight of daily resort operations, ensuring compliance with standards and enhancing guest experiences.
- Assisted in development and execution of operational strategies to enhance team productivity, efficiency, and customer service initiatives.
- Facilitated Director team meetings to address operational challenges and develop effective solutions, driving team alignment and focus.
- Responsible for organizational compliance to various regulatory agencies
- Engaged in gaming regulatory, Tribal Council, and Tribal Membership meetings
Marketing Director
North Star Casino Resort
Bowler, Wisconsin
07.2018 - 06.2024
- Directed resort marketing functions, aligning initiatives with strategic objectives to enhance brand positioning.
- Developed comprehensive marketing strategy for gaming and resort operations.
- Increased market share by seven percent before pandemic through targeted initiatives.
- Delivered gross revenue growth of three to five percent prior to pandemic through targeted marketing initiatives.
- Led budget creation and P&L oversight, ensuring financial health and resource allocation for marketing campaigns.
- Collaborated with cross-functional teams to elevate guest engagement initiatives.
- Analyzed performance metrics to enhance marketing efforts and outreach effectiveness.
Slot Operations Manager
Oneida Casino
01.2001 - 01.2018
- Oversight of Technical and Support Teams.
- Analyzed slot performance data to identify trends and improvements.
- Slot floor design and management.
Slot Technician Supervisor
Oneida Casino
01.1994 - 01.2001
SLOT TECHNICIAN
Oneida Casino
Green Bay, USA
01.1992 - 01.1994
Education
MS - Organizational Leadership and Administration
Concordia University
Mequon, WI06.2016
BA - Management and Communications
Concordia University
Mequon, WI06.2005
Gaming Machine Technician - Slot Mechanic
Las Vegas Gaming And Technical School
Las Vegas, NV01.1992
High School Diploma -
West De Pere High School
De Pere, WI01.1989
Skills
- Executive leadership
- Team building and development
- Financial management
- Program optimization
- Verbal communication
- Strategic planning
- Customer service management
- Problem resolution
- Market research
- Project management
Additional Information
Rapport Leadership International (Power of Communications, Leadership Breakthrough 1), Coaching Skills for Managers and Supervisors (Fred Prior Seminars), The Seven Habits of Highly Effective People (Covey Training), Slot Managers Institutes (University of Nevada, Reno), IGS/IGT System Administration Certification (Gaming Systems University), Inventory Controls, Organization and Regulation (Rockhurst University C.E.C. inc.)
Timeline
Assistant General Manager
Soboba Casino Resort
06.2024 - Current
Marketing Director
North Star Casino Resort
07.2018 - 06.2024
Slot Operations Manager
Oneida Casino
01.2001 - 01.2018
Slot Technician Supervisor
Oneida Casino
01.1994 - 01.2001
SLOT TECHNICIAN
Oneida Casino
01.1992 - 01.1994
MS - Organizational Leadership and Administration
Concordia University
BA - Management and Communications
Concordia University
Gaming Machine Technician - Slot Mechanic
Las Vegas Gaming And Technical School
High School Diploma -
West De Pere High School