Brian Dietrich
Vacaville,CA
Summary
Results-driven Sales Professional with a strong record at Cookies, consistently surpassing sales targets through expert upselling and superior communication. Proven expertise in brand promotion and customer service, leading to over 200 positive customer reviews that enhanced the store. Also a Knowledgeable Budtender provides customers with detailed information about different cannabis strains, effects and uses for recreational and medicinal needs. Skilled in opening and closing premises and accurately handling large amounts of cash.
Overview
3
3
years of professional experience
Work History
Sales Associate
Cookies
Napa, CA
04.2024 - Current
- Exceeded customer satisfaction by finding creative solutions to problems.
- Generated over 200 customer reviews, enhancing store reputation.
- Ticketed, arranged and displayed merchandise to promote sales.
- Greeted customers with a friendly and inviting attitude.
- Advised customers on various products such as effects, flavors, potency levels, and prices.
- Advised customers regarding safety measures necessary for cannabis consumption.
- Conducted regular inventory checks to ensure adequate product availability.
- Assisted customers in selecting products based on their needs and preferences.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Brand Ambassador
Timeless Select
Vacaville, CA
04.2023 - Current
- Generated reports regarding sales performance data including monthly, quarterly, yearly targets achieved.
- Participated in training sessions to improve product knowledge and sales techniques.
- Set up and maintained promotional displays to attract customer attention.
- Assisted customers with purchases by sharing merchandise and pricing information.
- Greeted and assisted customers to foster positive experiences.
Sales Floor Lead
Embarc
Fairfield, CA
08.2021 - 07.2023
- Assisted customers with purchases by sharing merchandise and pricing information.
- Utilized social media platforms to engage with customers and promote products.
- Provided technical advice on product use and operation.
- Utilized problem solving techniques to resolve customer complaints quickly and effectively.
- Handled credit cards and cash to accurately process payments at point of sale.
- Processed sales transactions and handled cash and credit card payments.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
Education
Associate of Applied Science - Automotive
TCC Automotive
Chesapeake, VA08-2013
Skills
- Upselling
- Brand promotion
- Point of sale operation
- Positive and professional
- Store opening and closing
- Excellent communication skills
- Cash handling accuracy
- Calm demeanor
- Excellent people skills
- Complex Problem-solving
- Payment processing
- Customer service
- Stocking and receiving
- Shipment processing
- Product demonstrations
- Exceeds sales goals
- Product recommendations
Affiliations
- Work on cars
- Play guitar
- Go to shows and events
Timeline
Sales Associate
Cookies
04.2024 - Current
Brand Ambassador
Timeless Select
04.2023 - Current
Sales Floor Lead
Embarc
08.2021 - 07.2023
Associate of Applied Science - Automotive
TCC Automotive
Similar Profiles
Khelan MosesKhelan Moses
Lead Budtender at CookiesLead Budtender at Cookies
Jaime RosaJaime Rosa
Inventory Manager at CookiesInventory Manager at Cookies
Rayna MunsonRayna Munson
Social Media Content Creator at CookiesSocial Media Content Creator at Cookies