IT leader with extensive experience in digital transformation and enterprise strategy at Pacific Coast Fresh Co. Achieved a 20% reduction in IT overhead through effective management of cloud infrastructure and cybersecurity initiatives. Focused on enhancing cross-functional collaboration and aligning technology with business growth and operational efficiency.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Director of Information Services
Pacific Coast Fresh Co
Portland, OR
11.2017 - Current
Lead enterprise technology strategy and operations for a multi-site food distribution organization supporting real-time supply chain execution and perishable inventory management.
Oversaw ERP, WMS, infrastructure, cybersecurity, AI initiatives, analytics, and vendor ecosystems to support growth and operational scalability.
Developed and executed multi-year IT roadmap aligning ERP, cloud, AI, and analytics initiatives with business growth and operational efficiency goals.
Directed 100+ cross-functional technology and process transformation initiatives.
Provide executive reporting on risk posture, capital planning, operational KPIs, and technology-driven productivity gains.
Delivered supply chain system integration with global food corporation in under 75 days, ensuring operational continuity.
Architected AWS-based eCommerce middleware and analytics systems to improve order processing visibility and customer experience.
Developed and implemented internal AI governance framework in partnership with HR to ensure responsible use, mitigate data exposure risk, and encourage guided adoption.
Built enterprise AI productivity platform to enhance knowledge retrieval, reduce manual workflows, and increase cross-functional efficiency.
Enabled data-driven decision-making through Power BI dashboards integrating ERP, operational, and financial datasets.
Established guardrails for secure AI tool deployment aligned with cybersecurity and compliance standards.
Designed and implemented high-availability SD-WAN network architecture achieving 99% uptime across facilities.
Led identity modernization (Azure AD / Entra ID) strengthening lifecycle governance and access controls.
Reduced IT operating overhead by 20% through SaaS consolidation and vendor optimization.
Improved IT service response and resolution times by 60% via ITIL-aligned service management transformation.
Technology Environment: AWS, Azure, Produce Pro ERP, Zebra WMS, Microsoft 365, Entra ID, Power BI, SQL/PostgreSQL, Sophos/FortiGate, Aruba/Cisco, SD-WAN, Defender for Business
Senior IT Manager
XPO Logistics
Portland, OR
01.2015 - 11.2017
Oversaw global project delivery and internal systems enhancement, engaging stakeholders to optimize multimillion-dollar logistics operations.
Managed enterprise EDI and B2B development, systems engineering, support teams, driving performance across 31 direct reports.
Reduced project cycle times by 40% through efficiency-focused process design.
Led task force to resolve top customer issues, retaining millions in revenue.
Cleared critical backlog by 60% in two months; delivered over 3,000 customer requests annually.
Allocated and utilized $3.5M budget across teams, ensuring alignment with project goals and operational efficiency.
Technology Environment: Sterling Integrator, JIRA, SharePoint, Gentran, Tibco, Microsoft Project Suite
Senior Project Manager
Selectron Technologies, Inc
Tigard, OR
01.2012 - 01.2015
Managed 35+ concurrent custom software projects for state and federal agencies, ensuring alignment with regulatory requirements.
Directed cross-functional teams delivering IVR, web, and mobile platforms.
Developed capacity planning tools that improved project estimation and forecasting.
Enhanced portfolio planning by integrating utilization data into strategic dashboards.
Collaborated with legal and executive teams to streamline contract management processes.
Mentored junior managers in agile and client-focused project methodologies.
Information Services Director at Trinity Health | Saint Alphonsus Health SystemInformation Services Director at Trinity Health | Saint Alphonsus Health System