Brian Duitch
temple
Summary
Dedicated professional with proven strengths in customer service, training, and problem-solving. Committed to enhancing safety protocols and ensuring top-tier service delivery.
Overview
22
22
years of professional experience
Work History
Security Officer
Sizemore Security
Carrollton, GA
01.2026 - Current
- Monitored premises to ensure safety and security of personnel and property.
- Responded promptly to incidents, coordinating with law enforcement as needed.
- Conducted regular patrols to deter criminal activity and maintain order.
- Implemented access control measures, ensuring only authorized personnel entered restricted areas.
- Developed incident reports detailing findings and recommending improvements to security practices.
- Collaborated with management to enhance safety policies and procedures based on observations.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
Commercial Specialist
AutoZone
Temple, GA
07.2021 - 10.2025
- Analyzed market trends to inform strategic pricing and inventory decisions.
- Developed promotional strategies to enhance product visibility and sales performance.
- Collaborated with cross-functional teams to streamline supply chain processes.
- Managed customer inquiries, providing expert product knowledge and support.
- Achieved higher client satisfaction by providing tailored commercial solutions for their business needs.
- Developed strategic partnerships with key industry players to increase market presence and expand the client base.
A-EMT
Metro Ambulance Services
Marietta, GA
12.2016 - 07.2021
- Administered advanced life support techniques during critical emergency calls.
- Collaborated with healthcare teams to ensure seamless patient care transitions.
- Conducted thorough assessments of patients to determine immediate medical needs.
- Led training sessions for new EMT staff on protocols and best practices.
- Mentored junior EMTs, providing guidance on complex clinical scenarios.
- Developed strong relationships with local hospitals and healthcare providers, fostering positive working environments for seamless patient transitions.
- Managed challenging situations involving behavioral health crises with calm professionalism and appropriate interventions.
Store Manager
AutoZone
Carrollton, GA
04.2004 - 12.2016
- Increased store efficiency through streamlined inventory management processes.
- Led team training initiatives to enhance product knowledge and customer service skills.
- Developed promotional strategies to boost sales and improve customer engagement.
- Monitored daily operations to ensure compliance with company policies and standards.
- Implemented loss prevention measures, reducing shrinkage and improving profitability.
- Fostered a positive work environment, promoting teamwork and staff morale.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Completed point of sale opening and closing procedures.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Education
High School Diploma -
Williamsport Area High School
Williamsport, PASkills
- Store operations
- Multitasking and organization
- Customer relations
- Customer service
- Problem-solving
- Training and mentoring
- Team leadership
- Outstanding communication skills
- Inventory control
- POS systems
- Recruiting and hiring
Accomplishments
With AutoZone in carrollton. For 3 years in a row i was in the 1000$ club. i put 1000$ or more on the bottom line everyday for 3 years straight.
Timeline
Security Officer
Sizemore Security
01.2026 - Current
Commercial Specialist
AutoZone
07.2021 - 10.2025
A-EMT
Metro Ambulance Services
12.2016 - 07.2021
Store Manager
AutoZone
04.2004 - 12.2016
High School Diploma -
Williamsport Area High School