Brian Eastman
Portland,OR
Summary
Dependable and compassionate professional with extensive experience in navigating homelessness and shelter systems, complemented by a strong background in overnight operations and safety-focused environments. Proficient in harm reduction, trauma-informed engagement, and crisis awareness, demonstrating a commitment to supporting individuals facing mental health challenges and substance use disorders. Recognized for reliability, patience, and the ability to foster trust while ensuring structure and safety in challenging situations. Eager to leverage lived experience and a strong work ethic to contribute meaningfully to a nonprofit or shelter organization dedicated to uplifting community members.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Assistant Manager / Trainer
FedEx Ground (PH)
Troutdale, OR
08.2023 - 07.2025
- Worked in fast-paced, safety-critical environments requiring calm decision-making
- Trained and supported staff on procedures, safety standards, and accountability
- Maintained professional communication during high-stress situations
- Ensured policy compliance and safe work practices
- Demonstrated exceptional reliability and consistent attendance
- Generated repeat business through exceptional customer service.
Facilities & Maintenance Technician
Lamont Bros LLC
West Linn, OR
04.2008 - 12.2010
- Maintained clean, safe, and livable residential environments
- Performed janitorial services, light repairs, plumbing fixes, and unit turnovers
- Supported property safety through preventative maintenance and cleanup
- Used standard housekeeping equipment, tools, and supplies to accomplish basic cleaning.
- Performed scheduled maintenance on electrical, plumbing, and HVAC systems.
Education
High School Diploma / GED -
Marshall High School
Portland, ORSkills
- Shelter management
- Supportive care for trauma survivors
- De-escalation techniques
- Patient observation and safety monitoring
- Accurate incident reporting
- Mental health and substance use knowledge
- Facilities management
- Policy adherence
- Effective communication
- Dependable reliability
Certification
- Valid Driver’s License
- Forklift Certification
- First Aid (experience)
Timeline
Assistant Manager / Trainer
FedEx Ground (PH)
08.2023 - 07.2025
Facilities & Maintenance Technician
Lamont Bros LLC
04.2008 - 12.2010
High School Diploma / GED -
Marshall High School
Lived Experience & Community Strengths
- Multiple years navigating homelessness, shelters, and housing transitions
- Firsthand understanding of shelter rules, barriers, and resident needs
- Experience relating to individuals facing mental health challenges and substance use
- Strong ability to build rapport, de-escalate conflict, and model stability
- Familiar with community systems, expectations, and accountability