Brian D. Fadden
Chicago,IL
Summary
Creative, hands on leader driven by over 15 years of experience opening locations, supervising operations and managing high-performance hospitality teams. Experienced in fast-paced environments and adaptable to last-minute changes. Committed to delivering exceptional customer experiences, resolving issues, and fostering strong relationships. Eager to contribute to a dynamic team and support organizational goals.
Overview
15
15
years of professional experience
2
2
Certification
Work History
MANAGING PARTNER
TAYLOR STREET TAP
Chicago, IL
05.2018 - 06.2024
- Directed financial success for neighborhood bar with live music, managed P&L by setting and monitoring budgets and expenditures
- Secured brand loyalty and delivered excellent customer experiences through recruiting, hiring, and training of a high-performance team focused on crafting a welcoming, entertaining atmosphere
- Created cross-promotional opportunities and partnered with beer and liquor distributors to build mutually beneficial relationships
- Led opening success increasing sales 20% in the first year; headed development of menus, pricing, policies and procedures; and efficient workflows
- Increased revenue by minimizing costs through inventory management, scheduling, and order forecasting
- Unified staff around centralized messaging and brand identity to build promotional event strategies
CONSULTANT
THE WILD HARE
Chicago, IL
08.2020 - 01.2022
- Revitalized restaurant, bar, and music operations through modernization and streamlining of all processes; implemented new staffing, scheduling, inventory, and training systems based on industry best practices
- Empowered employee success to maximize contributions; cultivated a positive and supportive work environment
- Spearheaded growth by expanding facility visibility, analyzed market to engage new and existing clientele
- Refreshed back-of-house operations, recruited new staff, revised menu, and streamlined ordering procedures to minimize waste
- Attracted new audiences with updated bar menu focused on fresh ingredients and booked broadened artist base
- Championed data-based decision making, analyzed customer data to gain insights on bar traffic and demographics
- Upheld cost-containment and high-quality expectations and engaged vendors to review pricing policies, delivery patterns, and product quality
GENERAL MANAGER - TAPROOM & RETAIL OPERATIONS
LAGUNITAS BREWING COMPANY
Chicago, IL
08.2013 - 04.2018
- Spearheaded operations from conceptualizing the site design to overseeing daily operations, budgeting, and upkeep for a restaurant, brewery, and retail operations worth $4M annually
- Met customer needs by coordinating daily activities, training, supervising, and assigning tasks to scheduled staff while reinforcing safe and legal liquor and beer services
- Reinforced employee loyalty and reduced turnover; hired all staff including management, kitchen, and retail while providing opportunities for professional development and growth through succession plans for all staff
- Uphold brand identity by scheduling musical talent and special events consistent with existing values
General Manager and Talent Buyer
Buddy Guy's Legends
Chicago, IL
Education
North Dakota State University
Fargo, NDSkills
- Operations Management
- Customer Relations
- P&L Oversight
- COGS management
- Guest Relations
- Mentoring
- Collaborative Leadership
- Project Management
- Training and Development
- Scheduling
- Cash Management
- Effective Team Collaboration
- Workforce Management
- Inventory Management
- Payroll
Certification
- ServeSafe Manager Certification
- BASSET Certification
References
References available upon request.
Timeline
CONSULTANT
THE WILD HARE
08.2020 - 01.2022
MANAGING PARTNER
TAYLOR STREET TAP
05.2018 - 06.2024
GENERAL MANAGER - TAPROOM & RETAIL OPERATIONS
LAGUNITAS BREWING COMPANY
08.2013 - 04.2018
General Manager and Talent Buyer
Buddy Guy's Legends
- ServeSafe Manager Certification
- BASSET Certification
North Dakota State University
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