Dedicated shop professional familiar with leading teams, diagnosing complex vehicle systems and managing shop equipment to support shop operations. Committed to high performance and safely completing all tasks in a timely manner.
Overview
9
9
years of professional experience
Work History
Shop Foreman
Mercedes-Benz Of Paramus
08.2020 - Current
Trained and coached employees to improve performance and skills.
Oversaw maintenance and repair of shop equipment.
Used specialized electronic test equipment for diagnosing vehicles
Provided training, coaching and support of staff members, resulting in elevated individual performance to boosted service standards.
Improved customer relations to uphold brand integrity
Mercedes-Benz DRIVE Instructor
Custom Training Group
04.2019 - 07.2020
Provide training to entry level technicians that are new to Mercedes-Benz
Manage classroom and shop parts, tools, and equipment
Assist in tailoring instructor lead courses to be more affective for students
Manage student behavior and development in a professional environment
Star Certified Technician
Mercedes-Benz Of Caldwell
06.2017 - 04.2019
Line technician specializing in engine diagnosis, repair and rebuilds
Star Certified Technician
Mercedes-Benz Of Brooklyn
11.2015 - 06.2017
Line technician specializing in engine diagnosis, repair and rebuilds
Qualified Technician
Mercedes-Benz Of Morristown
07.2014 - 11.2015
Line technician specializing in advanced electrical diagnostics
Education
Certificate of Completion - Mercedes-Benz ELITE Program
Universal Technical Institute of Massachusetts
Norwood, MA
07.2014
Certificate of Completion - Automotive And Diesel Vehicle Repair
Universal Technical Institute of Pennsylvania
Exton, PA
02.2014
High School Diploma -
Parsippany Hills High School
Parsippany, NJ
Skills
Team Training
Fix First Visit (FFV)
Working with MBUSA R&D and Engineering
Analysis of CAN network traffic
Internet IT management
Managing scan tools and update servers
Timeline
Shop Foreman
Mercedes-Benz Of Paramus
08.2020 - Current
Mercedes-Benz DRIVE Instructor
Custom Training Group
04.2019 - 07.2020
Star Certified Technician
Mercedes-Benz Of Caldwell
06.2017 - 04.2019
Star Certified Technician
Mercedes-Benz Of Brooklyn
11.2015 - 06.2017
Qualified Technician
Mercedes-Benz Of Morristown
07.2014 - 11.2015
Certificate of Completion - Mercedes-Benz ELITE Program
Universal Technical Institute of Massachusetts
Certificate of Completion - Automotive And Diesel Vehicle Repair
IT Service Desk Manager at Mercedes-Benz Korea, Mercedes-Benz Financial Service Korea, Mercedes-Benz Mobility KoreaIT Service Desk Manager at Mercedes-Benz Korea, Mercedes-Benz Financial Service Korea, Mercedes-Benz Mobility Korea