Brian Ferriss
Jonesboro,AR
Summary
Knowledgeable Field Service Supervisor with top strengths in planning, problem-solving and communication. Skilled in maintaining high customer satisfaction, controlling inventory and providing technical support. Talented leader and analytical problem-solver with over 15 years of experience successfully managing front-line daily operations. Efficiently maintain and repair motive power equipment. Coordinate resources and staff to handle any requirement.
Overview
1
1
Certification
9
9
years of professional experience
Work History
Field Service Supervisor
AMP Forklift Batteries
Nashville, TN
03.2021 - 03.2022
Supervise a team of technicians.
Diagnose charger and battery issues and repair.
Run charge line and load test batteries.
Replace cells and rebuild batteries.
Install charging rooms
Power studies using BDI and on board diagnostic equiment
HVAC Technician
Quest A.C
White House, TN
04.2019 - 03.2021
Troubleshoot A.C. units and repair
Install new equipment
Service all units.
Service Manager
Concentric
Nashville, TN
02.2013 - 02.2018
Manage a team of service technicians.
Troubleshoot and repair all models of batteries chargers.
Build charging stations.
Work charge lines (load test and replace cells)
Lead Battery Technician
The Bailey Company
Nashville, TN
02.2018 - 04.2019
Troubleshoot all motive power batteries
Repair all battery chargers
Manage rental fleet of batteries
Work beside salesman to give customers their best power solutions
Education
HVAC Certification - HVAC Installation And Repair
Total Tech
Nashville, TN05.2019
High School Diploma -
Glencliff High School
Nashville, TN05.1994
Skills
- Supply Requisition
- Vendor Relations
- Standards Conformance
- Decision Making
- Work Estimation
- Employee Safety Training
- Worker Training
- Materials and Labor Costing
- Hand and Power Tool Operation
- Performance Evaluations
- Job Prioritizing
- Tools and Equipment Maintenance
- Personnel Management
- Skilled Maintenance and Repair
Certification
Crown Battery certified
Douglas Battery certified
Hawker Battery certified
Timeline
Field Service Supervisor
AMP Forklift Batteries
03.2021 - 03.2022
HVAC Technician
Quest A.C
04.2019 - 03.2021
Lead Battery Technician
The Bailey Company
02.2018 - 04.2019
Service Manager
Concentric
02.2013 - 02.2018
High School Diploma -
Glencliff High School
HVAC Certification - HVAC Installation And Repair
Total Tech