Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Brian Fioritto

Mayfield Heights

Summary

Professional solutions expert skilled in providing effective and innovative solutions to meet client needs. Known for strong analytical skills and track record of success in technical problem-solving. Focused on team collaboration and achieving results, with reputation for reliability and adaptability in dynamic environments.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Solution Specialist

Verizon Wireless
05.2017 - Current
  • Achieved above 100% on a monthly basis sales quota by promoting wireless devices, plans, and accessories to diverse customers.
  • Providing personalized customer service, addressing inquiries and resolving issues to ensure high satisfaction rates.
  • Educate customers on product features, troubleshooting, and service plans, increasing adoption of advanced technologies.
  • Maintain up-to-date knowledge of industry trends, competitor offerings, and new product launches.
  • Collaborate with the team to maintain store appearance, inventory accuracy, and compliance with company standards.
  • Lead in business sales on monthly basis
  • Inventory count
  • Highest customer retention in store
  • Representative Interaction Survey leader in store for 8 years
  • Winners Circle (top 10% in company sales)

Activity Assistant

Kindred The Greens
02.2015 - 01.2017
  • Inducted into Super Survey Club for outstanding dedication and effort
  • Consult with staff about residents health status
  • Interview new residents admissions
  • Inspect the building for safety regulations
  • Coordinate daily routines for residents
  • Serve as supervisor on residents outings

Safety Supervisor/Foreman

Service K Solutions
05.2011 - 06.2015
  • Inspect and regulate machinery to be in safe operating conditions for employees
  • Instruct, train employees on safe work practices and recommend protective clothing (PPE)

Education

Bachelor of Science - Public Health - Healthcare Administration

Kent State University
Kent, Ohio
01.2014

High School - undefined

Notre Dame Cathedral Latin
Chardon, Ohio
01.2006

Skills

  • Sales & Customer Relationship Management
  • Wireless Technology & Product Knowledge
  • Problem Solving & Technical Troubleshooting
  • Effective Communication & Active Listening
  • Team Collaboration & Leadership
  • Time Management & Multitasking
  • Excellent customer service

Certification

  • OSHA Certification Card
  • 30 Hour Course - General Industry Safety and Health
  • June 2016

Timeline

Solution Specialist

Verizon Wireless
05.2017 - Current

Activity Assistant

Kindred The Greens
02.2015 - 01.2017

Safety Supervisor/Foreman

Service K Solutions
05.2011 - 06.2015

High School - undefined

Notre Dame Cathedral Latin

Bachelor of Science - Public Health - Healthcare Administration

Kent State University

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