Brian Fisher
Summary
Dynamic Kitchen manager with 14 years experience in healthcare and restaurant environments. Detail-oriented office assistant skilled in QuickBooks and inventory management. Proven track record in customer service and data entry accuracy, with a strong focus on process efficiency.
Overview
24
24
years of professional experience
Work History
OFFICE ASSISTANT
Feel Free Kayaks
Old Fort
05.2023 - Current
- Entered company bills, credit card expenditures, and payments into Quickbooks to ensure financial accuracy
- Processed online customer orders from Shopify into Quickbooks, ensuring timely and accurate order fulfillment
- Processed customer orders from Shopify with high efficiency and accuracy.
- Maintained kayak inventory across multiple warehouses in Excel, enabling effective data tracking and management
- Developed spreadsheets to organize data and format barcode lists, streamlining inventory processes
DIETARY MANAGER
Healthcare Service Group
Lenoir, US
03.2018 - 05.2023
- Planned, directed and monitored the clinical functions of the dietary department
- Monitored quality control procedures for healthy menu preparation and delivery, improving patient satisfaction
- Established and maintained nutritional records to support effective dietary management and enhance patient care
- Documented clinical findings and entered data accurately for processing, ensuring compliance with dietary standards
- Developed menus based on nutritional guidelines and resident preferences.
- Coordinated food service operations to ensure compliance with health standards.
- Trained and supervised staff in food preparation and safety protocols.
- Collaborated with healthcare teams to address dietary needs of patients.
- Implemented inventory management systems for food supplies and equipment.
- Maintained records of patient diets including any special requirements or restrictions.
- Oversaw the preparation of meals according to established recipes, portion control guidelines and standard operating procedures.
KITCHEN MANAGER
Asheville Pizza & Brewing Co
Asheville, US
08.2002 - 02.2014
- Hired and trained dozens of staff members
- Carefully interviewed, selected, trained and supervised staff
- Led and directed team members on effective methods, operations and procedures
- Promoted a positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service
- Coordinated special events, including receptions, promotions, and corporate luncheons, to enhance customer engagement and drive business
- Communicated pertinent information to staff regarding large reservations and last-minute menu changes
- Recognized outstanding staff performance to boost morale and foster a collaborative work environment
- Prepared for and executed new menu implementations
- Correctly calculated inventory and ordered appropriate supplies
- Procured restaurant items, including food, beverages, and equipment.
- Interacted with external vendors to secure high-quality pricing and products
- Effectively managed payroll and timekeeping, including completion of the proper paperwork for new hires and terminations
- Quickly identified problem situations and skillfully resolved incidents to the satisfaction of involved parties
- Managed daily kitchen operations and staff scheduling for efficient workflow.
- Ordered and maintained inventory of fresh ingredients and supplies for menu items.
- Implemented cost control measures to reduce waste and optimize ingredient usage.
- Resolved customer complaints regarding food quality or service promptly and professionally.
- Oversaw daily operations of the kitchen including meal preparation, cooking methods, portion sizes and plate presentation.
- Ordered ingredients and supplies to maintain adequate inventory levels for the kitchen.
- Maintained accurate records of food costs, labor costs, waste management and other related expenses.
- Received, organized and rotated paper goods and food ingredients.
Education
HIGH SCHOOL DIPLOMA -
Manheim Township School District
PA01-1997
GENERAL CLASSES -
Asheville-Buncombe Technical Community College
Asheville, NCSkills
- Customer Service
- Data entry accuracy
- Excel
- Word
- QuickBooks expertise
- Interpersonal Communication
- Deadline-oriented
- Conflict Resolution
- Shopify management
- Spreadsheet creation
- Customer order processing
- Menu development
- Inventory management
- Food safety compliance
- Staff training
- Quality control
- Cost control
- Employee scheduling
- Team leadership
- Time management
- Ordering supplies
- Inventory control
- ServSafe certification
- BOH operations
- Menu costing
- Vendor relations
- Nutritional knowledge
Roles And Responsibilities
- Processing all online customer orders from Shopify into Quickbooks
- Fulfilling Shopify orders
- Entering all company bills, credit card expenditures, check & credit payments into Quickbooks
- Working in Excel to maintain inventory of all kayaks across multiple warehouses & other various data entry projects
- Creating spreadsheets, formatting barcode lists
- Planned, directed and monitored the clinical functions of the dietary department
- Documented clinical findings and correctly entered pertinent data for processing
- Monitored quality control procedures to guarantee the preparation and delivery of healthy menu choices
- Established and maintained thorough nutritional records and information
- Carefully interviewed, selected, trained and supervised staff
- Organized special events in the restaurant, including receptions, promotions and corporate luncheons
- Correctly calculated inventory and ordered appropriate supplies
- Hired and trained dozens of staff members
- Clearly and promptly communicated pertinent information to staff, such as large reservations or last minute menu changes
- Recognized and formally acknowledged outstanding staff performance to boost company morale and productivity
- Promoted a positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service
- Led and directed team members on effective methods, operations and procedures
- Prepared for and executed new menu implementations
- Skillfully interacted with external vendors to obtain the best quality in pricing and product
- Effectively managed payroll and timekeeping, including completion of the proper paperwork for new hires and terminations
- Quickly identified problem situations and skillfully resolved incidents to the satisfaction of involved parties
- Purchased adequate quantities of necessary restaurant items, including food, beverages, equipment and supplies
Timeline
OFFICE ASSISTANT
Feel Free Kayaks
05.2023 - Current
DIETARY MANAGER
Healthcare Service Group
03.2018 - 05.2023
KITCHEN MANAGER
Asheville Pizza & Brewing Co
08.2002 - 02.2014
HIGH SCHOOL DIPLOMA -
Manheim Township School District
GENERAL CLASSES -
Asheville-Buncombe Technical Community College