Summary
Overview
Work History
Education
Skills
Timeline
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Brian Francis

Lynchburg,VA

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds.

Overview

4
4
years of professional experience

Work History

Nursing Assistant

Carilion Roanoke Memorial Hospital
09.2021 - Current
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
  • Documented care actions by completing records and logs in medical software system.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Supported needs of 28+ residents under long-term care

General Manager

McDonald's
12.2019 - 12.2021

Developed and implemented strategies to increase sales and profitability.

  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Implemented operational strategies and effectively built customer and employee loyalty.

Education

Bachelor of Science - Digital Marketing & Advertising

Liberty University
Lynchburg, VA
04.2021

Skills

  • Catheter Change and Preparation
  • Patient Relationship-Building
  • Grooming and Bathing Assistance
  • Behavior Redirection
  • Risk Management
  • IBM Notes
  • SAP Crystal Reports
  • Oracle Primavera Enterprise Project Portfolio Management

Timeline

Nursing Assistant

Carilion Roanoke Memorial Hospital
09.2021 - Current

General Manager

McDonald's
12.2019 - 12.2021

Bachelor of Science - Digital Marketing & Advertising

Liberty University
Brian Francis