Brian Fuentes
San Andreas
Summary
Dynamic Parts Advisor at Ingram Park Auto Center with a proven track record in customer service and sales techniques. Expert in parts ordering and inventory management, I enhanced customer satisfaction and increased sales revenue through effective upselling strategies. A collaborative team player dedicated to training and supporting colleagues for shared success.
Professional with strong background in automotive parts management, ensuring efficient inventory control and exceptional customer service. Skilled in identifying and sourcing components, providing technical support, and collaborating with team members to achieve collective goals. Known for reliability, adaptability, and results-driven approach in fast-paced environment. Highly knowledgeable in automotive systems, parts catalogs, and vendor relations, ready to contribute effectively.
Overview
8
8
years of professional experience
Work History
Parts Advisor
Ingram Park Auto Center
08.2017 - 03.2025
- Provided excellent customer service through clear communication, swift issue resolution, and thorough knowledge of products and services offered.
- Enhanced customer satisfaction with prompt and accurate fulfillment of parts orders for various vehicle models.
- Developed comprehensive understanding of proprietary software systems used for cataloging, ordering, invoicing, and record-keeping purposes within the industry.
- Assisted with training new team members, sharing insights and best practices gleaned from years of experience in the field.
- Maintained a clean and organized workspace, promoting an efficient work environment conducive to productivity and accuracy.
- Increased sales revenue through upselling, cross-selling, and recommending suitable alternatives when required items were unavailable or discontinued.
- Collaborated effectively with colleagues in both the parts department and other areas of the business, fostering a supportive team atmosphere focused on achieving common goals.
Education
High School Diploma -
John Jay
06-2010
Skills
- Customer service
- Parts ordering
- Inventory management
- Technical support
- Sales techniques
- Upselling strategy
- Team collaboration
Timeline
Parts Advisor
Ingram Park Auto Center
08.2017 - 03.2025
High School Diploma -
John Jay
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