Processed over 300 daily financial transactions, ensuring accuracy and compliance with internal controls.
Verified customer transactions, identifying and escalating potential fraud indicators, per company protocol.
Safeguarded sensitive customer payment information, adhering to data protection policies.
Sales Associate
Rack Rooms Shoe Store
Huntersville, NC
11.2022 - Current
Processed customer transactions using point-of-sale (POS) systems, ensuring security and efficiency.
Safeguarded sensitive customer payment information by adhering to company data-handling policies.
Monitored daily transactions for suspicious activity to maintain security and compliance.
Education
Bachelor of Science - Information Technology
North Carolina Central University
Durham, NC
01.2027
Skills
Customer service
Money handling
Basic HTML/CSS
Microsoft Excel
Data analysis
Project management
Team collaboration
Flexible and adaptable
Microsoft Word
Projects
Password Strength Checker (Python)
Developed a Python based tool that evaluates password strength using length, complexity, and character variation. Implemented conditional logic to provide real time feedback for security improvement
Network Security Lab
Configured a virtual lab environment to simulate network vulnerabilities and basic firewall configurations. Practiced identifying risks and applying mitigation strategies.
Excel Data Analysis
Built structured spreadsheets using formulas and PivotTables to analyze business data trends and improve reporting accuracy.