Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Digital Lending Specialist
Paramount Residential Mortgage Group, Inc.
11.2021 - 06.2024
Provide new and existing employees with onboarding and offboarding towards multiple systems
Maintain master employee logs and spreadsheets
Create and maintain employee customer facing web pages and branch webpage.
Collection Agent
Credit Acceptance
02.2021 - 11.2021
Track assigned accounts to identify outstanding debts
Plan a course of action to recover outstanding payments
Locate and contact debtors to inquire of their payment status
Negotiate payoff deadlines or payment plans.
Loan Officer Assistant
Cornerstone First Mortgage
10.2020 - 02.2021
Responsible for guideline review of Conventional, FHA and VA loan documents before submission.
Private Client Loan Officer
Chase Bank
03.2017 - 03.2020
Counsel individual borrowers to ensure they acquire a loan product appropriate to their individual circumstances
Analyze applicant's personal and business financial status, credit, and properly evaluate to determine feasibility of granting loans
Proficient in navigating different departments and connecting multiple people during the client's loan process
Always adhere to state and federal compliance along with Chase overlays
Relied upon to handle sensitive issues with compassion, confidentiality, and discretion.
Private Client Loan Officer Assistant
Chase Bank
01.2015 - 03.2017
Assisted and mentored by Chase Home Lending's leading advisor for the Clark County area
Ability to learn and assume control of multiple loan officers pipelines consisting of up to 50 million dollar pipelines consisting of new, current, and closing clients
Provided constant communication and updates with multiple departments, referring bankers, and lead advisors.
Education
Associates of Arts - English
University of Phoenix
05.2010
Skills
Encompass
Mortgage Application Express
Blend
Data Entry and Analysis
Microsoft Office
Excel Spreadsheets
Multiple Phonelines
References
References available upon request.
Timeline
Digital Lending Specialist
Paramount Residential Mortgage Group, Inc.
11.2021 - 06.2024
Collection Agent
Credit Acceptance
02.2021 - 11.2021
Loan Officer Assistant
Cornerstone First Mortgage
10.2020 - 02.2021
Private Client Loan Officer
Chase Bank
03.2017 - 03.2020
Private Client Loan Officer Assistant
Chase Bank
01.2015 - 03.2017
Associates of Arts - English
University of Phoenix
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