Hardworking employee enthusiastic about learning [Type] field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
14
14
years of professional experience
Work History
Professional Golf Caddie
Naples National Golf Club
Naples, FL
10.2017 - Current
Maintained smooth pace of play for golfers on course.
Cleaned and maintained balls, clubs, and course amenities.
Assisted players in improving game play.
Carried two bags of clubs for full 18-hole rounds of golf.
Taught players and team members about game and performance strategies.
Determined distances to pins and advised players on proper clubs and methods.
Assisted golfers with selecting clubs, choosing strategies and lining up shots.
Predicted wind speeds and read green slopes to suggest appropriate approaches to players.
Worked [Number] tournaments each year with amateur and professional golfers.
Exemplified professionalism at all times while representing the club or organization on the golf course or in related settings.
Fostered positive relationships with both amateur and professional golfers, resulting in long-term client retention.
Professional Golf Caddie
Muirfield Village Golf Club
Dublin, OH
06.2019 - 10.2023
Maintained smooth pace of play for golfers on course.
Assisted golfers with selecting clubs, choosing strategies and lining up shots.
Delivered exceptional customer service experiences to members and guests while navigating diverse personalities on the course.
Collaborated effectively with fellow caddies to ensure smooth operations during large scale events or tournaments.
Maximized player confidence with comprehensive knowledge of local rules, regulations, and etiquette enforcement.
Outside Service Staff Member
Lely Resort Golf And Country Club
Naples, FL
10.2010 - 04.2016
Maintained open communication with pro shop staff to address any concerns or special requests from guests promptly.
Managed inventory control systems efficiently to prevent shortages or overstocking of golf carts and other equipment.
Enhanced customer satisfaction by providing timely and efficient services to golf course patrons.
Assisted in organizing social events at the club that fostered positive relationships among members.
Collaborated with team members to maintain a clean, organized, and welcoming golf course environment.
Adapted to fluctuating demands throughout the day, remaining flexible in order to provide exceptional service during peak times.
Facilitated smooth transitions between tee times by efficiently staging and preparing carts for each group of golfers.
Handled customer issues with confidence, using complex problem solving to provide effective resolution.
Maintained high customer satisfaction standards to meet or exceed targets.
Managed the driving range area, maintaining cleanliness and an adequate supply of practice balls for guests.
Pleasantly greeted customers and asked open-ended questions to better determine needs.
Education
Bachelor of Science - Education
SUNY Oswego
Oswego, NY
06.1997
Skills
Leadership Qualities
Hazard Identification
Emotional Support
Physical Fitness
Equipment management
Strategy Development
Teamwork and Collaboration
Customer Service
Time Management
Customer Assistance
Flexible Schedule
Employee Training
Interpersonal Communication
Equipment Operation
Conflict Management
Safety Guidelines
Timeline
Professional Golf Caddie
Muirfield Village Golf Club
06.2019 - 10.2023
Professional Golf Caddie
Naples National Golf Club
10.2017 - Current
Outside Service Staff Member
Lely Resort Golf And Country Club
10.2010 - 04.2016
Bachelor of Science - Education
SUNY Oswego
Similar Profiles
Mark MonroeMark Monroe
Assistant Golf Professional at Branson Hills Golf ClubAssistant Golf Professional at Branson Hills Golf Club