Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Brian Gillert

Charles City,Va

Summary

Results-oriented Hospitality Manager with high energy levels and passion for customer service and sales. Polished in increasing sales volume by developing business opportunities and implementing effective sales programs. Critical thinker possessing first-rate multitasking, problem-solving and communication skills. Expertise in reducing turnover and minimizing shrinkage.

Overview

13
13
years of professional experience

Work History

Territory Sales Manager (Wine Division)

Breakthru Beverage
06.2022 - Current
  • Successfully increase sales territory
  • Maintaining & growing current business along with seeking out and securing new business
  • Averaged 117% of Bi Monthly Revenue goal 2023 (March-Dec)
  • 20% increase in revenue this year so far
  • Meet and exceed both monthly and annual goals on a consistent basis
  • Drive key supplier brand growth with BTG placements & event feature
  • Well Versed in CPG & Mobile business features
  • Help team with guidance in sales execution
  • Currently serving on National feedback council
  • Help with guidance and feedback on new programs and technology implementation
  • Only sales rep selected to serve on statewide group to work through power of one company focus group to digest feedback and make company improvements

FOOD & BEVERAGE Director

Salisbury Country Club
10.2018 - 06.2022
  • Hiring and Training new staff
  • Had staff of 30 full time employees and 25 seasonal
  • Manage & develop staff for staff retention
  • Oversaw 2 managers and catering sales person
  • Managed Pool Operations
  • Hiring of additional seasonal staff & managers to run the snack bar
  • Bid out contracts for lifeguard & pool management
  • Ensuring club standards are adhered to at all times
  • Implementing and Executing Budgets
  • Creating annual budget for $2 Million Food & Beverage Operation
  • Budgeting for capital needs
  • Monitor Sales on a weekly basis
  • Track employee hours to stay within budget
  • Formulating accurate PNL’s of club functions.
  • Tracking down and correcting errors in billing
  • Managing payroll for staff
  • Check to ensure time cards are correct and complete before submitting
  • Check to ensure tips are accurate and allocated to staff
  • Ensure that company standards are being adhered to
  • Communication between departments
  • Create weekly and monthly events to generate revenue and member engagement
  • Wine tastings
  • Dine in promotions
  • Special dinners i.e. wine dinners, cigar & whiskey dinners, ladies night
  • Created a new beverage program that saw drastic sales increase in F&B
  • Increased wine sales by over $150,000 over two years
  • Implemented wine locker program that has had a waiting list since they were installed
  • Increased liquor profits with signature cocktails and tastings
  • Re-Open Clubhouse After Renovation
  • Training and planning for all needs to open properly
  • Chair House Committee & Co-Chair Athletics Committee

Restaurant Manager

Salisbury Country Club
10.2015 - 10.2018
  • Oversee all a la carte dining which includes a 96 seat grill, 60 seat patio, and a 40 seat bar
  • Staff training
  • Plan member driven functions/events to generate revenue

Server/Shift Manager

Salisbury Country Club
08.2012 - 10.2015
  • Help to oversee nightly a la cart or banquet functions to assist the management team by
  • Making nightly floor charts
  • Ensuring customer satisfaction

Education

Associate - Business Management

John Tyler Community College
01.2018

Skills

  • Communication
  • Attention to detail
  • Time management
  • Leadership
  • Sales

Accomplishments

  • Awarded the first ever P. Daniel DeBoer, Jr. Scholarship Award by the Virgina’s Chapter CMAA
  • Completed Business Management Institute (BMI) 1, 2, & 4 (Golf) through CMAA
  • Elected to Chapter Board of Virginia’s CMAA
  • Served 2 year term chairing the communication role and fundraising for annual golf tournament
  • Served as Board President of Richmond Waldorf School 2022
  • Led search and hired new Director of Administration for the school

Timeline

Territory Sales Manager (Wine Division)

Breakthru Beverage
06.2022 - Current

FOOD & BEVERAGE Director

Salisbury Country Club
10.2018 - 06.2022

Restaurant Manager

Salisbury Country Club
10.2015 - 10.2018

Server/Shift Manager

Salisbury Country Club
08.2012 - 10.2015

Associate - Business Management

John Tyler Community College

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